Question of the WeekHow Big Is the Global CRM Software Market? Coresight Research February 24, 2020 QUESTION OF THE WEEK: How Big Is the Global CRM Software Market? The global customer relationship management (CRM) software market was worth $36 billion in 2019, according to Statista. It is set to reach $40 billion by 2023, representing a CAGR of 2.9% over four years. This document was generated for Other research you may be interested in: Innovator Profile: Nectar Social—Elevating Consumer Engagement Through Agentic Social CommerceRetail Crime and Shrink: Facial Recognition Tech Gains Ground; Shoplifting Climbs 13% in EnglandWho Shops Where? 2025 Shopper Demographics: US Consumer Survey Insights ExtraUS CPG Sales Tracker: Jump in Food Sales Fuels Total CPG Growth