Question of the WeekHow Big Is the Global CRM Software Market? Coresight Research February 24, 2020 QUESTION OF THE WEEK: How Big Is the Global CRM Software Market? The global customer relationship management (CRM) software market was worth $36 billion in 2019, according to Statista. It is set to reach $40 billion by 2023, representing a CAGR of 2.9% over four years. This document was generated for Other research you may be interested in: CES 2026 Preview: A Guide to What Retailers Should See and DoAnalyst Corner: Three Themes Transforming US Apparel and Footwear Retail in 2025, with Anand KumarUS Tariffs: Who Wins, Who Loses and What It Means for the EconomyHoliday Bites—Prime Big Deal Days, Walmart Deals, Target Circle Week and Kohl’s Cyber Deals: Consumer Participation—Data Graphic