Question of the WeekHow Big Is the Global CRM Software Market? Coresight Research February 24, 2020 QUESTION OF THE WEEK: How Big Is the Global CRM Software Market? The global customer relationship management (CRM) software market was worth $36 billion in 2019, according to Statista. It is set to reach $40 billion by 2023, representing a CAGR of 2.9% over four years. This document was generated for Other research you may be interested in: Retail-Tech Landscape: Supply Chain TechnologyWeekly UK Store Openings and Closures Tracker 2025, Week 26: River Island To Close 30+ StoresMay 2025 US Retail Sales Outlook: Projecting 3% Growth Amid Low Sentiment and Front-Loaded PurchasesRetail 2025 Sector Outlooks: Ebook