Question of the WeekHow Big Is the Global CRM Software Market? Coresight Research February 24, 2020 QUESTION OF THE WEEK: How Big Is the Global CRM Software Market? The global customer relationship management (CRM) software market was worth $36 billion in 2019, according to Statista. It is set to reach $40 billion by 2023, representing a CAGR of 2.9% over four years. This document was generated for Other research you may be interested in: US Retail Sales Outlook—Preview: Latest Retail Projections in the Absence of Government DataUS Grocery Retailing—Real Estate Insights: Value and Specialty Grocers Drive Polarized ExpansionHoliday Bites: GLP-1 Disruption with Smaller Baskets, Smaller Sizes—and a Leaner Thanksgiving?—Data GraphicHoliday 2025: The Last Mile—Tariff-Driven Early Buying To Ease Peak Season Shipping Rush