Question of the WeekHow Big Is the Global CRM Software Market? Coresight Research February 24, 2020 QUESTION OF THE WEEK: How Big Is the Global CRM Software Market? The global customer relationship management (CRM) software market was worth $36 billion in 2019, according to Statista. It is set to reach $40 billion by 2023, representing a CAGR of 2.9% over four years. This document was generated for Other research you may be interested in: January 2025 US Retail Sales Outlook: Projecting Mid-Single-Digit Growth for the Start of 2025US CPG Sales Tracker: Beauty and Food Drive E-Commerce Growth; Discretionary Categories ReboundRetail 2026: 10 Trends in Retail TechnologyWeekly US Store Openings and Closures Tracker 2025, Week 51: Retailers Announce More Than 1,000 Store Openings for 2026