Insight Report 5 minutes Premium“Customer Experience Is the New Battleground” and Other Top Takeaways from the Asian E-Tailing Summit 2018 Coresight Research December 11, 2018 Executive Summary Hong Kong provides a highly favorable environment for e-tailers. E-commerce has pivoted from a website focus to a mobile focus and e-tailers are now striving to offer a better customer experience. E-tailers are increasingly employing artificial intelligence (AI) to leverage the benefits it provides. Mobile wallets that offer payment security are key to delivering a superior customer experience. This report is for paying subscribers only. Already a paying subscriber? Please log in to see the entire report.If you wish to learn more about our subscription plans and become a paying subscriber, click here. This document was generated for Other research you may be interested in: Consumer Activity Declines While Shopping Stays Steady: US Consumer Tracker 2023, Week 35China’s 6.18 Shopping Festival 2023: Three Trends To Watch, Discounting To Entice Cautious ConsumersCES 2024: Pre-Conference Insights on AI, Health, Inclusivity and Sustainability—A Powerhouse Quartet of InnovationInsights Video: Market Navigator—US Grocery Retailing