Insight ReportCoronavirus Insights: Retail Playbook—React and Adapt Coresight Research April 30, 2020 Reasons to ReadWith the global retail industry taking heavy hits from the impact of the ongoing coronavirus pandemic, we provide a playbook for nonfood brands and retailers in Western markets to help them navigate the crisis. Our recommendations are based around two themes: Reacting in the short term—including consumer engagement and loyalty, alternative sales channels and collaboration Adapting in the medium to long term—including post-crisis expectations, subdued consumer demand and changed shopping habits, and a “mask economy” Click here to view Coresight Research’s ongoing coverage of the coronavirus outbreak. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in: US Store Tracker Extra, September 2025: Ollie’s Bargain Outlet and Alimentation Couche-Tard Add 3+ Million Square Feet to Total Opened Retail SpaceWeekly US Consumer Sentiment, Flash Preview: The Big Surprise in a Week of Shocks—InfographicChina’s 6.18 Shopping Festival 2025: Promotion Rules Simplified, Extended Festival Duration and Governmental StrategiesWeekly UK Store Openings and Closures Tracker 2025, Week 26: River Island To Close 30+ Stores