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April 5, 2023 17 minutes

ChatGPT and Generative AI: Five Things Retailers Should Know

Primary Analyst:
Terence Ng, Senior Analyst
Contributors
Primary Analyst:
Terence Ng, Senior Analyst
Sector Lead: John Harmon, CFA, Associate Director of Technology Research
Other Contributors:
Vijay Doijad, Analyst
Emerging Technology Technology
Insight Report

What's Inside

Generative AI (artificial intelligence) has the potential to transform the retail industry. We explore five things retailers should know about ChatGPT and other AI solutions, including the benefits, pitfalls and technology landscape of generative AI.

Companies mentioned in this report include: Alibaba, Amazon, Baidu, Databricks, Google, IBM, JD.com, Microsoft, OpenAI

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Emerging Technology Technology

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