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Analyzing the US Home and Home-Improvement Sector Through the Lens of the BEST Framework

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In 2022, Coresight Research relaunched its proprietary BEST framework, helping retailers rethink their approach to retail via brand building, experiences, service and technology integration with a consumer-centric approach to online and in-store retail. In this report, we analyze the US home and home-improvement retail sector through the lens of our BEST framework, providing notable examples of BEST in action across the framework’s four components.

Companies mentioned in this report include: Floor & Decor, Home Depot, Lowe’s, Tractor Supply Company, Wayfair, Williams-Sonoma

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