Analyst CornerAnalyst Corner: Evolving Stores with Our BEST Framework, with John Mercer John Mercer, Head of Global Research and Managing Director of Data-Driven Research May 24, 2026 Reasons to ReadEach Analyst Corner features highlights and insights from the respective week’s “Report of the Week”—our featured must-read research report. This week, our featured report was BEST at Retail: Evolving Physical Stores for the Attention Economy. Discover how retailers can transform stores to meet evolving consumer expectations in 2026. Read this report to uncover answers to these and other questions: How can retailers implement the BEST framework to enhance experiences, services, and technology in stores? What key factors are driving changes in consumer expectations since 2023? Which convenience, experience, and service attributes matter most to US consumers today? Why is addressing friction in physical stores increasingly critical for competitiveness? Other relevant research: BEST at Retail: Evolving Physical Stores for the Attention Economy All Analyst Corners Please Login to read the full report. Not a member? To access this content for free, register for a free account. This document was generated for Other research you may be interested in: Consumer Sentiment Falls Further After Stock-Market Sell-Off: Weekly US Consumer Sentiment, Week 12, 2025—InfographicUS Store Tracker Extra, March 2025: US Total Closed Retail Space Exceeds 100 Million Square FeetEarnings Insights 4Q24, Week 6: Sales Decline for Kroger, Macy’s, Ross Stores and Other RetailersWeekly UK Store Openings and Closures Tracker 2025, Week 31: Greggs Opens More than 60% of Its Announced Store Openings
