Agentic Commerce: How Retailers Can Make Their Products Discoverable and Shoppable for 800 Million ChatGPT Users
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Agentic Commerce: How Retailers Can Make Their Products Discoverable and Shoppable for 800 Million ChatGPT Users

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Primary Analyst:
Charlie Poon, Analyst
Contributors
Primary Analyst:
Charlie Poon, Analyst
Insight Report

Reasons to Read

Understand how 800 million ChatGPT users are changing product discovery—and how retailers can make the most of it.

Read this report to discover answers to these and other questions:

  • How can retailers and marketplaces use the Agentic Commerce Protocol (ACP) to ensure their products are visible in ChatGPT search and Instant Checkout?
  • What makes Etsy a seamless on-ramp for arts and crafts sellers looking to tap into agentic commerce?
  • How does Shopify’s direct integration with ChatGPT benefit independent retailers and DTC brands—without extra setup?
  • In what ways is Salesforce enabling large retailers to quickly align with ChatGPT’s commerce engine through Agentforce Commerce?

Companies mentioned in this report include: Adobe, Commerce.com (BigCommerce), Etsy, OpenAI, Salesforce, Shopify, Walmart and WooCommerce.

Data in this report include: required attributes for ChatGPT product feeds; Etsy and Shopify integration timelines and eligibility; merchant setup and fee structures across platforms.

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