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Retail Crime and Shrink: US Shoppers Concerned About Theft Pushing Up Prices; Shoplifting Surges to Record Levels in England

New US consumer survey findings from Coresight Research reveal that many consumers remain concerned about potential price increases due to retail theft. Dive into our new data and discover recent shrink-related developments in the US and the UK, with highlights on self-checkout updates and shoplifting in the UK. Plus, this report presents recent commentary from selected North American retailers on the current state of shrink.

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Analyst Corner: The Shifting “Friction Gap” Between Stores and E-Commerce Is Benefitting Digital Channels, with John Mercer

In this week’s Analyst Corner, John Mercer, Head of Global Research and Managing Director of Data-Driven Research, discusses the “push and pull” effect we are witnessing, whereby digital channels are adding greater convenience as physical stores lose some of their competitive edge around convenience, service and immediacy.

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