Technology

Access research reports and presentations on the retail and technology ecosystem, including consumers, companies, economies, and retail and technology trends. Use the filters below to find research reports and presentations by sector, theme, company or other parameters. Alternatively, use the search box above to find relevant research content.

Deep Dive | August 8, 2023 Premium

Innovator Matrix: Workforce Management

As part of our Innovator Matrix series, which identifies the next generation of retail innovators across key technology segments, we analyze, evaluate and score the top 10 companies in the US workforce management space. Areas of innovation include communication and deskless workforce management, payroll and task management and scheduling tracking.

Insight Report | August 1, 2023 Premium

Generative AI Latest: US Companies Commit to Responsible Use, Consumers See Potential for New Applications

Continuing our new Generative AI Latest series, we present recent developments and notable trends in generative AI (artificial intelligence) globally—covering expanded use cases, new regulations and commitments for responsible use in the US and China, and Meta’s continuous investment in AI.

Event Coverage | July 31, 2023 Premium

AWS Summit, New York, 2023: Amazon Introduces Generative AI Innovations

We present highlights from the AWS Summit 2023, hosted by Amazon in New York. We discuss generative AI innovations and examples of the technology in use by Fox and Salesforce.

Analyst Corner | July 23, 2023 Premium

Weinswig’s Weekly: Helping the Retail Ecosystem Understand Generative AI and Its Opportunities

This week’s note, “From the Desk of Deborah Weinswig,” looks at new research on generative AI (artificial intelligence) and its applications in retail.

Deep Dive | July 20, 2023 Premium

Retail-Tech Landscape: Drones in Retail

How can drones enhance delivery capabilities and inventory management in retail? We present selected technology providers globally that are offering drone-based solutions for retailers.

Insight Report | July 19, 2023

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CommerceTech Power List 2023: Unveiling the Innovators Shaping the Future of Retail

We are thrilled to share the unveiling of the inaugural CommerceTech Power List 2023, which recognizes and celebrates exceptional, venture-backed innovators in the commerce and marketing tech space that are shaping the future of retail.

Insight Report | July 18, 2023 Premium

AI Is Revolutionizing Healthcare: Four Applications, Countless Benefits

AI (artificial intelligence) is revolutionizing healthcare, from medical diagnosis to improving patient outcomes—but the implementation of AI technology is not without its challenges. We discuss the key applications and challenges of AI in healthcare, with examples of technology companies that are making waves in the space.

Insight Report | July 17, 2023 Premium

Generative AI Latest: Content Indemnification, Security Concerns and Response from Chinese Giants

Continuing our new Generative AI Latest series, we present recent developments and notable trends in generative AI (artificial intelligence) globally—covering content indemnification, security concerns and announcements from Chinese tech giants.

Analyst Corner | July 16, 2023

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Weinswig’s Weekly: Predictive Analytics Creates a Strong Foundation for Data-Driven Decision-Making in Retail

This week’s note, “From the Desk of Deborah Weinswig,” discusses how AI (artificial intelligence)-powered predictive analytics is driving data-driven decision-making in retail.

Deep Dive | July 10, 2023 Premium

Retail-Tech Landscape: Retail Analytics

How can retailers harness the power of data to drive sales and enhance operational efficiency? We present selected technology providers globally whose solutions are helping retailers to build and optimize their analytics capabilities, covering customer behavior analysis, demand forecasting, pricing optimization and more.

Analyst Corner | July 9, 2023

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Weinswig’s Weekly: The Checkout Process Continues To Evolve and Reduce Friction

This week’s note, “From the Desk of Deborah Weinswig,” discusses key technologies that are driving the evolution of the checkout process in online and offline retail.

Insight Report | July 7, 2023 Premium

Predictive Analytics in Retail: Enabling the Next Generation of Retail Management

We explore the future of predictive analytics in retail, which are transforming the retail industry by enabling data-driven decision-making, elevating customer experiences and transforming supply chain management.

Deep Dive | July 3, 2023 Premium

Retail-Tech Landscape: Checkout Solutions

Checkout technologies have evolved to enhance customer convenience, streamline operations and improve sales performance. We present selected companies globally whose technology solutions are helping retailers to build and optimize their checkout capabilities, both online and offline.

Insight Report | June 29, 2023 Premium

Generative AI Latest: Empowering Productivity and Marketing Globally, Regulations for Responsible Use in China

We launch our new Generative AI Latest series, which provides regular updates on generative AI (artificial intelligence) developments globally and discusses key trends in the space. In this report, we also update our proprietary CORE framework for AI in retail to incorporate the use cases of generative AI in the supply chain.

Event Coverage | June 27, 2023 Premium

Salesforce Connections 2023: Embedding Generative AI in the Marketing Cloud and Commerce Cloud

We present key insights from Salesforce’s Connections 2023 conference, covering the addition of generative AI into the company’s cloud offerings.