Executive Summary

Early Holiday Data

  • Holiday spending through Christmas Eve up 5.5% according to MasterCard Advisors Spending Pulse
  • IBM’s Digital Analytic Benchmark reports online Christmas Day sales grew 8.3% with mobile sales capturing 34.8% of the day’s e-commerce
  • Same-day delivery increased 10-fold at Amazon in the 2014 Holiday season
  • According to the NRF Gift Card Spending Survey, total gift card spending is expected to rise to $31.7 billion, up 6.5% YoY
  • ComScore’s reported 15% YoY surge in desktop online sales for the 51-day holiday season (eclipsing the 10% YoY gain in 2013)

Click here to read Coresight’s coverage on US holiday retail and gain key retail insights for 2019 and prior years.

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Executive Summary

  • Macy’s recently announced a major restructuring that brings it one step close to a true omnichannel business model
  • The retailer is making a more aggressive commitment to its MOM strategy –My Macy’s localization, Omnichannel integration and Magic Selling customer engagement
  • One unified merchandising and marketing organization will support Macy’s entire business (versus today’s existing model of separate operations for store and online assortments)
  • Plans call for redeploying a total of 2,200 associates, closing 14 stores and opening two new stores (in addition to the seven new stores already on deck)
  • Management is also exploring opportunities for a Macy’s off-price business
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Executive Summary

  • Retail sales and traffic weakened last week, as shoppers are apparently postponing gift-buying until the last minute
  • Apparel prices dropped 1.1% in November, reflecting the heavy promotional focus on cold-weather clothing this holiday season
  • CVS hosted an upbeat Investor Day and Rite Aid raised guidance
  • US industrial output soared in November, driven by consumer goods production

Executive Summary

Inspired by Uber’s business model and the concept of sharing and an on-demand economy, start-ups are increasingly seeking to “uberfy” the world with convenient mobile services that match demand with supply conveniently via software. From laundry and medical marijuana to in-home massage and the outsourcing of errands, there is an app that will get it for you with just one click.

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Executive Summary

  • Data analytics provide retailers with an unprecedented degree of insight into their customers, both
    online and in-store
  • Data can be used to create personalized shopping experiences and drive smarter business decisions
  • Caveat: Overreach can risk customer backlash
  • The EU is pushing for much stronger consumer-privacy protections than the US
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Executive Summary

  • Americans stepped up their spending in November, another sign that  the US economy is starting to rev up
  • Drugstores, restaurants, home-improvement and electronics stores continued to outperform
  • Clothing & accessories showed promotion-driven momentum in November but continue to lag
  • Dollar General and Costco 3Q results get a boost from lower gasoline prices

Executive Summary

Brands and Retailers in the Golden Age

  • Revenge of the Bricks – A Focus on C-stores
  • Cheaper Energy to Boost Consumer Spending
  • What’s Being Spent?
  • Wearable Tech
  • Digital Marketing
  • Restructured Economy
  • Uberfication
  • Disruption of Grocery
  • Holiday Comps at Amazon and eBay
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Executive Summary

Agenda

  • Holiday Spending Overview
  • What’s on Retailers’ Minds?
  • Tech Trends
  • The Future
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Executive Summary

Gamification is the use of elements from computer and video games in real-world or other activities, particularly elements that people find to be fun or addictive.

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Executive Summary

  • Retailers need to prepare for intense digital engagement this holiday
  • November traffic on track for best showing since August 2012
  • A warmer-than-usual Thanksgiving week should boost foot traffic
  • In the headlines: Big-box, teen and fast-fashion retailers post 3Q earnings; China e-commerce development gets a more support

Executive Summary

  • Promotion mania is heating up, well ahead of Black Friday
  • US pump prices broke through the $3.00 per gallon threshold
  • Renting vs. owning: a lingering legacy of the US housing bust
  • In the headlines: Alibaba, JC Penney, Macy’s and Walmar

Executive Summary

  • Retailers shift into promotional overdrive for the holidays
  • Apparel & Retail CEOs talk strategy at recent WWD Summit
  • Personal spending remains constrained in September
  • L Brands, Kohl’s and Uniglo in the headlines

Executive Summary

Agenda

  • Holiday Spending Update
  • Consumers Get an Energy Bonus
  • Internet of Things
  • 3D Printing
  • Big Data
  • Social Media Stratosphere
  • Augmented Reality
  • Bitcoin
  • Location-based Services
  • Brick & Mortar Tech
  • Accelerators and Incubators
  • Networked Society
  • Gamification
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Executive Summary

  • Halloween on Friday gives retailers a reason to celebrate
  • US housing recovery still a work in progress
  • Pump prices continue to slide nationwide
  • Bloomingdales, Coach Kohl’s and Macy’s in the headlines

Executive Summary

The issues

  • Foot traffic: -3.6% YoY in U.S. (Sept.)
  • U.S. Q2 e-commerce sales: +15.7% YoY (June, estimates)
  • Thinking about Holiday 2014, just remember Holiday traffic in 2013 was -14.6% YoY
  • Worldwide smartphone sales is expected to grow 11.5% CAGR from 2014 – 2018
  • M-commerce exploding: one-third of Holiday 2013 on mobile, up from 20% in 2012; but social commerce did NOT as it was flat in 2013 at 2%
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