Although Tata Group is a large conglomerate with operations in 10 sectors and over 100 countries, Reliance Retail Ventures (a subsidiary of Reliance Industries) is the undisputed leader of India’s organized retail market.

At a time when Reliance Industries is consolidating its position within Indian retail and threatening the status quo of other major players, Tata Sons (the holding company of Tata Group) is acting to consolidate its position in retail too. Starting with the BigBasket investment, the company is looking to invest in 1mg, an online pharmacy, and develop a WeChat-like “super app.”

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Reasons to Read

This report provides select findings from Coresight Research’s March 22 survey of US consumers on their behaviors and expectations, with a focus on implications for retailers.

This report is available for free and can be accessed by registering for a free account.

We highlight selected findings from our weekly survey across three key topics:

  • Respondents’ expectations for spending on Easter 2021
  • What categories respondents are purchasing online and in-store
  • Whether respondents are avoiding public areas —and which types of places they are avoiding

Our full report is available to premium subscribers and includes further findings on shoppers’ current online spending habits and the retailers they shopped at.

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Reasons to Read

Coresight Research’s March 22 survey provides a detailed update on US consumers’ behaviors, concerns and expectations amid the coronavirus crisis, with a focus on the implications for US retail.

Our tracker questions cover the following:

  • Respondents’ spending expectations for Easter 2021
  • What activities respondents have done in the past two weeks
  • Whether respondents are currently avoiding public areas—and which types of places they are avoiding
  • What product categories respondents had purchased in-store and online in the past two weeks
  • Which retailers respondents had bought food and nonfood products from in the past two weeks

We also present findings and trend data on what consumers are buying more and less of than pre-pandemic.

If you do not have a premium subscription, you can access select findings in a complimentary abridged report.

Click here to view all of our weekly survey reports.

CONTENTS 

What’s the Story?

Consumers’ Easter Spending Plans

What Shoppers Are Doing and Where They Are Going

Consumer Activity Dips Slightly

Consumers’ Return to Public Places Stalls

What Shoppers Are Buying and Which Retailers They Are Buying From

What Consumers Bought In-Store and Online

Which Retailers Consumers Purchased Food and Nonfood Products From

Reviewing Trend Data in Current Purchasing Behavior

What Consumers Are Currently Buying More Of and Less Of

What We Think

Methodology

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Reasons to Read

Coresight Research’s monthly reports keep you up to date on US and UK retail sales, US retail traffic and in-store metrics and key global consumer indicators. Click here to view our full collection of Monthly Reports.

We review the February 2021 data for UK retail in total and by sector. This report covers the following:

  • The trend in total value and volume retail sales growth over the last 13 months
  • Value sales growth for 20 sectors across food and nonfood retail, for each of the latest three months
  • Growth in online retail sales, by major sector
  • A Covid-19 lockdown timeline
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Reasons to Read

In each report in the Weinswig’s Weekly series, Coresight Research CEO and Founder Deborah Weinswig reflects on a topical theme in retail. This week’s note “From the Desk of Deborah Weinswig” discusses the impact of US lockdowns on seasonal spending, including our outlook for Easter retail.

Each report also includes recent retail and technology headlines from Asia, Europe and the US.

This report is available for free and can be accessed by registering for a free account.

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Reasons to Read

On March 25, 2021, Deborah Weinswig, CEO and Founder of Coresight Research, moderated Alibaba’s Tmall Global Summit.

In this free report, we present three key insights from the event, covering a framework for brands to enter the China market, strategies for startups to go global and recommendations for brands to succeed in China.

This report is available for free and can be accessed by registering for a free account.

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Reasons to Read

Our Weekly US and UK Store Openings and Closures Tracker reports on store closures, openings and bankruptcies. We cover:

  • A week-by-week comparison of store openings and closures in the US and UK year to date in 2021
  • What is happening in retail in the US and UK this week
  • Year-to-date 2021 major US and UK store openings and closures

This week, there are highlights from 7-Eleven, Alimentation Couche-Tard, At Home, Designer Brands, Fabletics, Hobby Lobby, Kroger and Signet Jewelers in the US and Beales, Decathlon, Dunelm, John Lewis, Joules and Mango in the UK. We also discuss US quarterly store opening and closure settlements following the release of quarterly company filings this week.

Click here to view our full collection of Weekly US and UK Store Openings and Closures Trackers.

Complementing our weekly report, the Coresight Research Retail Store Databank offers our premium subscribers access to openings and closures data from 2012 to 2021 year to date, filterable by sector and year. Click here to view.

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Reasons to Read

Home-goods retailers are stepping up their focus on mobile applications as part of a wider pivot to e-commerce. In this report, we discuss

  • Why this trend in mobile applications one to watch for US home-goods retailers
  • Recent initiatives taken by Home Depot, IKEA and Tractor Supply to improve their mobile app offerings
  • Implications for brands, retailers and technology vendors

To read about US home and home-improvement retailers handle returns, click here.

Click here to read our e-commerce outlook for US furniture and home furnishings.

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Reasons to Read

The new Coresight Research Playbook series provides recommendations for brands, retailers and marketplaces seeking to tap growth segments and emerging trends. In this Playbook, we present six key strategies for retail players to capitalize on gradually maturing alternative models in retail:

  • Collaboration
  • DTC (direct to consumer)
  • Rental
  • Resale
  • Subscription

We discuss examples of the strategies and models across multiple categories, with a focus on the US market.

Content

What’s the Story?

Why It Matters

Alternative Models in Retail: A Playbook

  1. Use Differentiated Operational Models To Drive Growth in Target Markets
  2. Deploy Technology To Improve Operational Efficiency Across the Supply Chain and in Pricing and Customer Service
  3. Leverage Data To Generate Hyper-Personalized Recommendations and Offer Personalized Shopping Experiences 
  4. Adjust Product and Service Assortment To Serve Elevated Demand in Certain Categories
  5. Communicate DTC Brand Stories to Consumers; Improve Pricing and Delivery
  6. Launch Collaborations To Deliver Interesting Concepts Aligned with the Overall Brand Image

What We Think

Implications for Platforms/Retailers Operating Alternative Retail Models

 

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Reasons to Read

Payment methods that reduce friction at the point of sale improve the customer experience—and digital technologies are becoming integral to frictionless checkout. Coresight Research expects global transactions using digital wallets to grow by over 10% in 2021, driven by improved speed and efficiency of payment technologies, advances in data security and a shift in consumer preferences to contactless payment.

This Retail-Tech Landscape comprises selected startups globally that can help retailers improve how they receive payments and thus enhance the overall customer experience.

Contents

Retail-Tech Landscape: Frictionless Payment

Key Trends in the Payments Sector

Retail-Tech Landscape: Frictionless Payment—Infographic

Retail-Tech Landscape: Frictionless Payment, by Category

Buy Now, Pay Later

Fraud Prevention

Payment Processing

Point of Sale (POS)

Self-Checkout

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Reasons to Read

In this report in our India Retail Insights series, we examine the implications of Tata Group’s impending acquisition of a majority stake in online grocery retailer BigBasket.

We also present India’s top 15 retail companies (by revenues) and discuss how Tata Group is seeking to consolidate its competitive positioning within retail against the dominance of Reliance Industries—including through the launch of a WeChat-like “super app.”

Click here to read the previous report in our India Retail Insights series, which explores the expanding social commerce segment of e-commerce in India.

Click here to read our outlook of India’s $800 billion retail sector.

For a timeline of key festivals and holidays for promotional campaigns in India, click here.

Content

What’s the Story?

Why It Matters

Tata Group To Boost Its Retail Presence: In Detail

BigBasket Acquisition Will Provide Multiple Benefits

“Super App” Could Propel Tata Group into Previously Unexplored Territory

Tata Group Has a Major Cross-Sector Presence but a Small Retail Presence

Mapping Tata Group’s Businesses

What We Think

Implications for Brands/Retailers

Implications for Real Estate Firms

Implications for Technology Vendors

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Our Weekly US and UK Store Openings and Closures Tracker reports on store closures, openings and bankruptcies.

Our monthly US Store Tracker Extra report provides additional insight, including retailer-level data on square footage and closures and openings as a percentage of total store base.

Complementing our weekly report, the Coresight Research Retail Store Databank offers our premium subscribers access to openings and closures data from 2012 to 2021 year to date, filterable by sector and year. Click here to view.

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Reasons to Read

Marie Driscoll, Senior Analyst at Coresight Research discusses the new consumer​: behaviors that will stick​ and those that will revert.

To access these insights and join future events, subscribe to Coresight Research.

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Reasons to Read

Our weekly Earnings Insights reports feature highlights from recent management commentary at major US retailers within our Coresight 100 coverage list, as they report fourth-quarter 2020 earnings.

We condense what retail companies are reporting regarding the following key content:

  • Management commentary on demand trends in the fourth quarter (where reported)—including comparable sales growth, details on consumer demand by category or channel, and qualitative insights
  • The impact of the Covid-19 pandemic on recent performance
  • The outlook for demand, as reflected in revenue guidance or more qualitative commentary

This week, there are highlights from companies that reported in the week ended March 21, 2021—namely, Dollar General, Five Below, NIKE, Ollie’s Bargain Outlet and Williams-Sonoma.

Read the Earnings Insights 4Q20, Week 6 report here.

Click here to read the final report in the Earnings Insights 3Q20 series.

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Reasons to Read

Today’s beauty consumers are looking for a high level of online interaction with brands and retailers. With the Covid-19 pandemic having given rise to concerns around hygiene, we are seeing more beauty brands embrace new technologies such as AI, AR and VR to engage with consumers online and offer them a more personalized beauty shopping experience.

This free report is brought to you in partnership with CEW—conversation leaders in the beauty industry and community. Our joint insights highlight how technology is transforming the beauty industry and highlight the implications of its adoption for brands and retailers.

Non-subscribers can access the report by completing the form on this page.

Click here to read the previous Coresight Research x CEW report, which explores the strategies that beauty brands and retailers implemented for Singles’ Day 2020.

Content

What’s the Story?

Why It Matters

Technology in the Beauty Industry: In Detail

Virtual Product Testing: Increase Consumer Engagement and Conversion Rate

AI and Personalization: Provide Customized Beauty Solutions

Virtual Stores and Events: Make the Shopping Experience More Immersive

What We Think

Implications for Brands/Retailers

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