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Instilling loyalty presents challenges in an age of unparalleled consumer choice. Consumers are highly aware of their options, and the desire for novelty runs contrary to sticking with the tried-and-true. In this session, we’ll hear from three industry leaders about the tactics and technologies that have helped their companies keep consumers coming back.

Session 2, Track 2

Speakers

Ken Fenyo, Moderator

President, Research & Advisory

Coresight Research

Dimple Rao

VP, Head of Digital Product Management & Product Design,

Chicos FAS

Coresight Research

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