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Product TypeInsight Report | premium

Frictionless Grocery: Pandemic Ushers In Smart Checkout Technologies

Alongside the shift to e-commerce, the Covid-19 pandemic has been driving the digitalization of grocery at brick-and-mortar locations. In this report, we discuss three smart checkout technologies that grocery retailers are increasingly implementing in stores to meet heightened consumer demand for convenience, safety and efficiency in the physical shopping journey: automated checkout, smart carts and scan-and-go.

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Retail 2021: Global Trends

We present our key global retail and consumer trends for 2021, which fall under five umbrellas: the new consumer; the future of physical retail; the evolution of digital retail; doing good is good business; and discovering ways of transacting. The trends range from some of the biggest, multiyear, multicategory trends such as wellness and sustainability to more nascent or niche trends such as livestreaming and experiential e-commerce. In this free report, our analysts outline their predictions, as well as the details and impacts of each trend on various retail sectors and regions.

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Buy Now, Pay Later: A Growing Trend in Retail

“Buy now, pay later” (BNPL), a service that allows shoppers to break down purchases into monthly installments, has become a popular payment option, particularly in light of the Covid-19 pandemic. We explore the growth of the BNPL market, the competitive landscape and the use of such services by US consumers. We also discuss three recent developments by major financial services companies in the BNPL space.

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Blockchain Promises Financial Inclusion to the World’s 1.7 Billion-Plus Unbanked Inhabitants

Blockchain is a powerful, fundamental financial technology that offers benefits to consumers around the world, particularly those currently excluded from financial systems. We present its features and the benefits it provides to businesses and consumers globally. We discuss three examples of companies that are developing blockchain solutions—namely, China-based Ant Group, UK-based Electroneum and US-based Ripple.

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Retail Reimagined: Coresight Research Ebook

In Coresight Research’s Retail Reimagined ebook, we offer a thematic outlook to the post-crisis world, exploring eight key retail trends in how brands and retailers can engage with consumers (e.g., gamification, social media), adopt innovative ways of selling (e.g., livestreaming, community group buying, shopping festivals, contact-light retail) and deliver products in an efficient way. 

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Retail Reimagined: Implementing Contact-Light Retail To Deliver a Safe and Convenient Shopping Process

As part of our Retail Reimagined series, which explores the outlook for retail in a post-crisis world, we discuss how retailers are implementing contact-light retail operations to minimize contact for the consumer during the shopping journey. We discuss curbside pickup, cashierless stores, contactless payment and vending machines.

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Do Not Touch: Contactless Technologies for Retail

We explore the adoption and evolution of contactless and contact-light technologies at various stages of the shopping journey, including ordering, checkout, payment and delivery. With the Covid-19 pandemic fueling the development of such technologies—due to heightened consumer sensitivity to safety and out of necessity during temporary store shutdowns—retailers are likely to introduce more innovations to remove physical contact in transactions over the long term.

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Retail-Tech Landscape: In-Store Digitalization

In this report, we continue our Retail-Tech Landscape report series, which spotlights innovative technology companies that are disrupting the retail industry. This landscape focuses on technology companies that are enabling the transformation of physical stores through artificial intelligence, machine learning and computer vision.

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New Retail Models in E-Commerce: Opportunities To Accelerate Growth

As part of our series exploring new models of retailing across different sectors and channels, we focus on the innovative strategies being implemented by major e-commerce players in China and the US, including Alibaba and JD.com. We discuss how online platforms are using technologies to improve the shopping experience, implementing extended features such as dropshipping and alternative payment options, helping brands to adopt consumer-to-manufacturer business models and launching creative initiatives to extend their reach to customers.

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Retail 2020: 10 Retail-Tech Startup Trends

In 2020, the retail industry will be shaped by emerging technologies that will change the way consumers interact with brands, while retailers will collaborate more than ever with tech startups to future-proof their businesses. Discover our 10 trends for the year.

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