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Insights from Aptos Engage Reimagined: Coresight Research Presents Eight Key Retail Trends Through 2021

Deborah Weinswig, CEO and Founder of Coresight Research, presented at the annual Aptos Engage Reimagined event on May 18, 2021. We offer insights from the session, in which Weinswig discussed the current US retail landscape and key retail trends for 2021—covering digital payments, last-mile logistics, livestreaming, sustainability and more.

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Product TypeDeep Dive | Premium

Innovator Trends That Are Reshaping the Retail Industry

The global Covid-19 pandemic has changed the way consumers shop and accelerated the adoption of various advanced technologies. We outline our expectations for the top innovator trends that are impacting the retail industry, covering contact-light shopping, personalized experiences, livestream e-commerce, last-mile delivery, micro-fulfillment centers and more.

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Product TypeInsight Report | Premium

Retail-Tech Landscape: Frictionless Payment

Payment methods that reduce friction at the point of sale improve the customer experience—and digital technologies are becoming integral to frictionless checkout. This Retail-Tech Landscape comprises selected startups globally that can help retailers improve how they receive payments and thus enhance the overall customer experience.

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Product TypeInsight Report | Premium

Frictionless Grocery: Pandemic Ushers In Smart Checkout Technologies

Alongside the shift to e-commerce, the Covid-19 pandemic has been driving the digitalization of grocery at brick-and-mortar locations. In this report, we discuss three smart checkout technologies that grocery retailers are increasingly implementing in stores to meet heightened consumer demand for convenience, safety and efficiency in the physical shopping journey: automated checkout, smart carts and scan-and-go.

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Retail 2021: Global Trends

We present our key global retail and consumer trends for 2021, which fall under five umbrellas: the new consumer; the future of physical retail; the evolution of digital retail; doing good is good business; and discovering ways of transacting. The trends range from some of the biggest, multiyear, multicategory trends such as wellness and sustainability to more nascent or niche trends such as livestreaming and experiential e-commerce. In this free report, our analysts outline their predictions, as well as the details and impacts of each trend on various retail sectors and regions.

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Product TypeInsight Report | Premium

Buy Now, Pay Later: A Growing Trend in Retail

“Buy now, pay later” (BNPL), a service that allows shoppers to break down purchases into monthly installments, has become a popular payment option, particularly in light of the Covid-19 pandemic. We explore the growth of the BNPL market, the competitive landscape and the use of such services by US consumers. We also discuss three recent developments by major financial services companies in the BNPL space.

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Product TypeInsight Report | Register for Free Access

Blockchain Promises Financial Inclusion to the World’s 1.7 Billion-Plus Unbanked Inhabitants

Blockchain is a powerful, fundamental financial technology that offers benefits to consumers around the world, particularly those currently excluded from financial systems. We present its features and the benefits it provides to businesses and consumers globally. We discuss three examples of companies that are developing blockchain solutions—namely, China-based Ant Group, UK-based Electroneum and US-based Ripple.

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Product TypeDeep Dive | Premium

Retail Reimagined: Coresight Research Ebook

In Coresight Research’s Retail Reimagined ebook, we offer a thematic outlook to the post-crisis world, exploring eight key retail trends in how brands and retailers can engage with consumers (e.g., gamification, social media), adopt innovative ways of selling (e.g., livestreaming, community group buying, shopping festivals, contact-light retail) and deliver products in an efficient way. 

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Product TypeInsight Report | Premium

Retail Reimagined: Implementing Contact-Light Retail To Deliver a Safe and Convenient Shopping Process

As part of our Retail Reimagined series, which explores the outlook for retail in a post-crisis world, we discuss how retailers are implementing contact-light retail operations to minimize contact for the consumer during the shopping journey. We discuss curbside pickup, cashierless stores, contactless payment and vending machines.

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Product TypeDeep Dive | Premium

Do Not Touch: Contactless Technologies for Retail

We explore the adoption and evolution of contactless and contact-light technologies at various stages of the shopping journey, including ordering, checkout, payment and delivery. With the Covid-19 pandemic fueling the development of such technologies—due to heightened consumer sensitivity to safety and out of necessity during temporary store shutdowns—retailers are likely to introduce more innovations to remove physical contact in transactions over the long term.

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