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Retail-Tech Landscape: In-Store Digitalization

In this report, we continue our Retail-Tech Landscape report series, which spotlights innovative technology companies that are disrupting the retail industry. This landscape focuses on technology companies that are enabling the transformation of physical stores through artificial intelligence, machine learning and computer vision.

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Global Tourism: Improved Infrastructure and Enhanced Shopping Experiences Are Driving Airport Retail Sales

As part of our quarterly Global Tourism series—which discusses domestic and international tourism themes and trends—we explore the booming airport retail market. Key factors contributing to the growth of the sector include the influence of Chinese travelers, the rise of budget airlines and enhanced shopping experiences and customer engagement.

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Retail 2020: 10 Retail-Tech Startup Trends

In 2020, the retail industry will be shaped by emerging technologies that will change the way consumers interact with brands, while retailers will collaborate more than ever with tech startups to future-proof their businesses. Discover our 10 trends for the year.

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CES 2020, Day 2: Physical Retail, Tourism and Data Strategy

The Coresight Research team is in Las Vegas for CES 2020. We offer our top five insights from the second day of the event, including the transition of digitally native brands into physical retail, increasing demand for personalized travel experiences and the explosion of data in healthcare retail.

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CES 2020: Insights from the Media Days

The Coresight Research team is in Las Vegas this week for CES 2020, held on January 7–10. We present our top five insights from the media days on January 5–6, including the new Intelligence of Things, the application of 5G in agriculture and the consumerization of artificial intelligence.

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Ulta Beauty vs. Sephora: Assessing Loyalty Reward Programs and the Buying Behaviors of Beauty Shoppers

We discuss the success of two dominant US retail chains, Ulta Beauty and Sephora, with a focus on the nature and impact of each retailer’s loyalty program as well as their employment of artificial intelligence and data analytics to drive customer engagement. We also compare the shopping behaviors of Ulta’s and Sephora’s customers using survey data.

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Key Insights from CEW’s Connected Consumer Conference 2019

We discuss the key insights from the Connected Consumer Conference 2019, with an emphasis on the beauty sector. We cover the changing consumption in China and findings from Singles’ Day this year, the emergence of “harmonized retail” and the growing influence of social media in commerce.

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