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Research

Coresight Research helps retail clients accelerate innovation and growth. We focus on disruption at the intersection of retail and technology – and help you understand what it means for your business. Coresight Research has a global presence spanning the US, Europe and Asia, including deep expertise in the China market.

Ulta Beauty vs. Sephora: Assessing Loyalty Reward Programs and the Buying Behaviors of Beauty Shoppers

We discuss the success of two dominant US retail chains, Ulta Beauty and Sephora, with a focus on the nature and impact of each retailer’s loyalty program as well as their employment of artificial intelligence and data analytics to drive customer engagement. We also compare the shopping behaviors of Ulta’s and Sephora’s customers using survey data.

Key Insights from CEW’s Connected Consumer Conference 2019

We discuss the key insights from the Connected Consumer Conference 2019, with an emphasis on the beauty sector. We cover the changing consumption in China and findings from Singles’ Day this year, the emergence of “harmonized retail” and the growing influence of social media in commerce.

Highlights from the Taobao Maker Festival 2019

The Coresight Research team attended the Taobao Maker Festival 2019 in Hangzhou, China, on September 12. Alibaba’s Taobao Maker Festival, first launched in 2016, celebrates the “maker spirit” of Chinese merchants and designers, and how that spirit is resonating among China’s young generation (millennials and Gen Zers).

Retail-Tech Landscape—Reality Technology

Reality Technology—Augmented Reality (AR), Virtual Reality (VR) and Mixed Reality (MR)—offers innovative ways of engaging with consumers. This retail-tech landscape lists notable reality technology startups focusing on applications including virtual try-on, marketing and social commerce.

Reality Technology in Retail

Reality technology comprises virtual reality (VR), augmented reality (AR) and mixed reality (MR). This report shows how the technology is changing the way consumers shop and how 5G will contribute to accelerating its adoption in retail.