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NRF 2021 Day Five: Optimizing Customer Support and Rethinking the Physical Store

NRF 2021, the annual “Retail’s Big Show” event hosted by the National Retail Federation, is taking place virtually over six days between January 12 and 22. The Coresight Research team presents our 10 key insights from day five of the event, which focused on improving customer support in the age of digital shopping. Panelists also emphasized the importance of a strong, integrated cloud structure in driving innovation and agility.

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NRF 2021 Day Four: The Importance of Transparency in the Supply Chain; Optimizing the Online Shopping Experience

NRF 2021, the annual “Retail’s Big Show” event hosted by the National Retail Federation, is taking place virtually over six days between January 12 and 22. The Coresight Research team presents our 10 key insights from day four of the event, which focused on the importance of a strong supply chain in enabling better supplier-retailer communication and facilitating reliable last-mile delivery. The benefits of optimizing the online shopping experience by increasing personalization also emerged as a key theme.

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Product TypeInsight Report | premium

Retail-Tech Landscape: Warehouse Automation

The recent surge in e-commerce growth amid Covid-19 has seen demand spike for warehousing space, fulfillment efficiency and storage capacity. This is driving the need for increased automation in the warehousing sector. This Retail-Tech Landscape comprises selected startups globally that can help retailers automate their warehouse operations.

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NRF 2021 Day Three: Data-Driven Solutions, from Supply Chain to Store; Understanding Changed Shopping Patterns

NRF 2021, the annual “Retail’s Big Show” event hosted by the National Retail Federation, is taking place virtually over six days between January 12 and 22. The Coresight Research team presents our 10 key insights from day three of the event, which focused on the importance of understanding consumers, many of whom have changed their behaviors over the course of the pandemic. The benefits of integrating technology across all retail operations, from supply chain to stores, emerged as another key theme.

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NRF 2021 Day Two: Leveraging Technology To Engage Consumers and Empower Employees

NRF 2021, the annual “Retail’s Big Show” event hosted by the National Retail Federation, is taking place virtually over six days between January 12 and 22. The Coresight Research team presents our 10 key insights from day two of the event, which focused on how retailers can benefit from using data, artificial intelligence and voice commerce to appeal to consumers in the new environment. Sustainability and social responsibility also emerged as key themes.

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NRF 2021 Day One: Digital Strategy, Inventory Agility and Loyalty Are Top of Mind

NRF 2021, the annual “Retail’s Big Show” event hosted by the National Retail Federation (NRF), has moved online for the first time, taking place entirely virtually over six days, from January 12 to 22. The Coresight Research team presents our 10 key insights from day one of the event, which focused on new digital strategies, the importance of an agile supply chain and the growing value of loyalty programs amid the Covid-19 pandemic.

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Product TypeDeep Dive |

Innovator Intelligence: Simplifying Online Apparel Shopping with Virtual Try-On Solutions

The Covid-19 pandemic has created huge opportunity for retailers in the virtual space due to a widespread consumer shift to e-commerce. However, with increased order volumes, online apparel retailers continue to grapple with the negative impact of returns. We discuss how virtual try-on technologies can help these retailers to reduce returns, and we explore the key trends impacting the virtual try-on market. This free report is sponsored by SeeItFit.

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Product TypeInsight Report | premium

Retail-Tech Landscape: Retail Real Estate

We have observed an increasing number of startups focusing on retail real estate to forge new partnerships and help mall operators cope with the pressures caused by the Covid-19 pandemic. This Retail-Tech Landscape comprises selected startups globally that we believe have the potential to help mall operators stay relevant amid the Covid-19 crisis and reach their customers in a more efficient way.

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Product TypeDeep Dive | premium

Reshaping Supply Chains for the 2020s

In Coresight Research’s Reshaping Supply Chains for the 2020s ebook, we discuss seven major components of technology-empowered supply chains. We explore trends in the advanced technologies that retailers and brands are adopting to optimize each stage of the supply chain, including product design, demand forecasting, manufacturing, warehousing, sales, last mile and CRM.

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Product TypeInsight Report | premium

Singles’ Day 2020: Analyzing New Retail Strategies

Started as an online-only shopping festival, Singles’ Day has been shifting toward an omnichannel presence, leveraging Alibaba’s concept of “New Retail” to extend the event to offline retail. We discuss three key New Retail strategies that brands and Alibaba’s Tmall platform launched for this year’s Double 11: offline experiential events, such as pop-up shops; 3D virtual showrooms; and online coupons.

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Product TypeMarket Outlook | premium

Market Outlook: US Beauty Industry—The Path to Recovery Is Being Led by Digital Business

In this Market Outlook, we explore the recovery of the US beauty industry in a coronavirus-impacted retail environment. We analyze data on the sector’s size and present our estimates for growth in 2020 and 2021. We outline the competitive landscape and consider the innovators that are enabling e-commerce expansion in beauty. This report also discusses a number of key themes in the market—including shifting demand in skin care and makeup categories, opportunities for eye makeup and the adoption of touchless retail.

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10 Post-Crisis Retail Trends and Actions: Insights from the Dallas-Fort Worth Retailers Association September Meeting

Deborah Weinswig, CEO and Founder of Coresight Research, presented at the Dallas-Fort Worth Retailers Association September Meeting, providing insights into the trends shaping the future of retail. We summarize key takeaways from the presentation, including five post-crisis trends in retail and five actions that retailers can take to drive market share in the new environment, as well expectations for this holiday season.

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