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Retail Innovators: Beauty Brands and Retailers

The Coresight Research Retail Innovators series examines how key players and startups are disrupting different retail sectors. In this report, we focus on five innovators in the beauty market: Beautycounter, Glossier, Madison Reed, Nykaa and Perfect Diary. We discuss these industry players in the context of changing consumer demand in the beauty sector, including the influence of social commerce and a heightened emphasis on clean beauty and sustainability.

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Operating in a Post-Coronavirus World: How Indian Retailers Can Navigate the Road to Recovery

The 2020 coronavirus pandemic has seen the Indian government impose restrictions to curb the spread of the virus. We discuss the wide-ranging impacts of the ongoing lockdown on India’s retail sector and explore how retailers have responded to the crisis. In addition to examining the challenges that lie ahead, we present a three-pronged approach for retailers to survive the post-coronavirus recovery period and emerge stronger.

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Six Months to Singles’ Day: Opportunities for Brands and Retailers To Mitigate the Impact of the Coronavirus

With six months to go until Singles’ Day 2020, the world’s largest 24-hour online shopping event, brands and retailers looking to participate in the event should start to plan now. We outline the actions that brands can take to get ready, as well as the opportunities that the shopping festival presents, particularly this year as the impacts of the coronavirus have hit retail hard.

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The China Beauty Consumer, Pre- and Post Coronavirus

Although impacted by the coronavirus pandemic, initial indicators show that China’s economy is rebounding, and the beauty industry is poised for a speedy recovery. We discuss findings from our proprietary survey of beauty consumers in China—as well as recent data about the market—to examine the preferences and spending behaviors of this demographic prior to the coronavirus pandemic and learnings coming out of the crisis.

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Experiential Retail: VR Technology Drives Consumer Engagement and 70% Higher Conversion Rates

Due to the widespread store shutdowns amid the coronavirus pandemic, consumers are shopping online for nearly all of their discretionary needs. We explore how brands and retailers can leverage virtual reality technologies to enhance their e-commerce offerings and engage with shoppers through experiential retail—while realizing benefits such as higher purchase conversion rates and wider reach to consumers.

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L’Oréal USA Navigates Coronavirus: Beauty Opportunities

Like many companies in the beauty industry, French cosmetics company L’Oréal has been impacted by the coronavirus crisis. We present insights from company CEO Stéphane Rinderknech, who discussed with WWD’s Beauty Inc how L’Oréal USA is navigating the pandemic and where opportunities have emerged.

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Coronavirus Insights: US vs. China Store Shutdown and Reopening Timeline—Where Is the US Now?

We outline our expectations for brick-and-mortar retail in the US amidst the coronavirus outbreak by comparing key milestone in the country’s coronavirus timeline to the experience of China, which is seemingly recovering from the pandemic. Exploring the timelines of both nations, we consider store closures by week, store reopenings and mall shutdowns/reopenings.

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US Easter Retail Preview 2020: Retailers Must Offer Optimism and Seize the Few Opportunities amid Coronavirus Crisis

With Easter just around the corner, we assess the planned spending of US consumers on the holiday this year amid the coronavirus crisis. We consider the outlook for retail this Easter in light of current shopping trends and propose actions that retailers could take to engage with consumers over the holiday—both to drive sales in the short term and to build stronger customer relationships for long-term gains.

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New Retail Models in the Global Beauty Market

As part of our series exploring new models of retailing across different sectors and channels, we focus on the innovative strategies being implemented by brands and retailers in the global beauty market, including Sephora and Ulta Beauty. We discuss how brands are leveraging technologies to improve the shopping experience, implementing save-a-sale programs and embracing cross-channel retail to drive shopper engagement.

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