Executive Summary

In our weekly Supply Chain Briefing series, we discuss how technology is transforming the various stages of the retail supply chain, including product design, demand forecasting, manufacturing, logistics, warehousing, last-mile delivery and sales.

This report discusses robotic process automation, a technology that can help companies boost productivity and lower costs while reducing human error.

• Robotic process automation can improve the supply chain through lower costs, by reducing human error and improving productivity.
• Consumer goods and retail companies are tapping into the technology: The global market for robotic process automation could be worth $3.97 billion by 2025, according to research firm Grand View Research.