Deep DiveArtificial Intelligence in Retail, Part 2: What Retailers Are Doing with AI Coresight Research July 10, 2018 Executive SummaryThis report is the second in our series looking at the application of artificial intelligence (AI) in retail. In this report, we explore how retailers are applying AI across business functions. We studied 30 retailers to understand how they have implemented AI in their businesses, and found that: The majority of retailers are using AI for supply chain functions, such as inventory management, demand forecasting, automatic replenishment, automated warehouse operations and fulfillment. Out of the 30 retailers we studied, 63% have launched or invested in tech-focused incubators and accelerators. Amazon and Alibaba are leading among the retailers we analyzed in terms of using AI, and their AI applications cover all four quadrants of our CORE framework. Amazon and Alibaba have been actively funding or acquiring startups and firms that create AI applications and hardware. Click here to view more reports on AI in retail. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in: Innovator Profile: Novel—Driving Conversion and Boosting Loyalty with Branded Wallet PassesShoptalk Spring 2025 “Shark Reef” Startup Pitch Competition: Innovator ProfilesJanuary 2026 US Retail Sales Outlook: Projecting More Than 3% Growth as Retail Outlook Score ImprovesGroceryshop 2025 Day One: AI Drives Smarter Operations as Shoppers Seek Value and Wellness
