Insight Report 6 minutes PremiumSupply.AI: Solving the Problem of Returns Coresight Research August 1, 2016 Executive Summary Supply.AI is an applied artificial intelligence (AI) platform that helps retailers derive maximum cost efficiencies from their order-to-cash cycle by minimizing returns of online purchases. In 2015, returns represented a $260 billion problem for retailers. The average in-store return rate has increased from 8% in 2015 according to the National Retail Federation’s Annual Return Fraud Survey to over 20% in 2016, according to Supply.AI’s analysis. Supply.AI uses AI deep learning to correlate consumers’ individual online shopping trends with their shipping patterns and return history in order to determine how likely they are to return an item. Supply.AI helped one large omni-channel retailer identify and prevent an estimated $61.2 million in returns. This report is for paying subscribers only. Already a paying subscriber? Please log in to see the entire report.If you wish to learn more about our subscription plans and become a paying subscriber, click here. This document was generated for Other research you may be interested in: May 2023 US Retail Traffic and In-Store Metrics: Recovery of Store-Based Sales Progresses as Year-Over-Year Declines SoftenJanuary 2023 UK Retail Sales: Sales Slow Amid Economic UncertaintyAI @ Retail: Supercharging the Customer Experience—Insights Presented at the Vision Monday Leadership Summit 2024Consumers’ Sustainability Preferences—Tangible, Consumer-Facing Elements Are Crucial: US Consumer Survey Insights Extra