Playbook: Managing Retail Supply Chains in the Agentic Age
19 minutes

Playbook: Managing Retail Supply Chains in the Agentic Age

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Primary Analyst:
John Harmon, CFA, Managing Director of Technology Research
Contributors
Primary Analyst:
John Harmon, CFA, Managing Director of Technology Research
Deep Dive

Reasons to Read

Discover how agentic AI is transforming supply chain management, helping retailers and brands build faster, more resilient and more intelligent operations.

Read this report to discover answers to these and other questions:

  • How can retailers build greater agility, resilience and speed into supply chains using agentic AI?
  • In what ways are AI agents revolutionizing supply chain management, from natural-language interfaces to rapid customization and migration?
  • How can organizations connect AI-driven supply chains to workforce planning and real-world operational data?
  • What new risks do enterprise and shadow AI models introduce, and how can companies mitigate them?
  • How can more efficient supply chain management improve sustainability, reduce waste and optimize AI resource consumption?

Companies mentioned in this report include: Afresh; Amazon; Avery Dennison; Blue Yonder; Impinj; RELEX Solutions; SAP; Snowflake; Oracle; Google; Kroger; Upshop; Walmart; Williot; Workday; Zebra Technologies; Bamboo Rose; Infor Nexus; SmartSense by Digi.

Data in this report include: AI technologies and supply chain applications; inventory management’s relationship to financial performance and customer satisfaction; innovation framework for retail and supply chain transformation; agent-enabled supply chain disruption management workflows; AI risk-mitigation frameworks.

Other relevant research:

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