Event Coverage 9 minutesRegister for Free AccessShoptalk Fall 2024 Day Three: Tech and Personalization Power the Store Experience and Foster Customer Loyalty John Harmon, CFA, Associate Director of Technology ResearchMax Kahn, President October 21, 2024 What's InsideDive into our insights from Shoptalk Fall 2024! The conference, which took place in Chicago, Illinois, during October 16–18, 2024, explored the latest trends, innovations, challenges and opportunities in the retail industry. In this report, we present highlights from the third and final day of Shoptalk Fall 2024, covering unified commerce, personalization, the customer experience, applications of GenAI (generative artificial intelligence) and more. Coresight Research is a research partner of Shoptalk Fall 2024. Companies mentioned in this report include: Bain Capital Ventures, Build-A-Bear Workshop, Dermalogica, Ever/Body, KEEN Footwear, McDonald’s Corporation, PetSmart, Studs, ThredUp, Ulta Beauty, The Wendy’s Company Other relevant research: Access all of our coverage of Shoptalk Fall 2024 and look out for our upcoming wrap-up report to reflect on all our learnings from the entire conference this year. From Omnichannel to Unified Commerce: Elevating Cross-Channel Customer Experiences to the Next Level All Coresight Research coverage of GenAI in retail Visit the Coresight Research Retail Technology Hub to explore reports, data and competitive landscapes on technology. Please Login to read the full report. Not a member? Register for a free user account. This document was generated for Other research you may be interested in: Fewer Consumers Report Inflation-Induced Shopping Changes: US Consumer Survey InsightsPioneer the Future of Retail at NextGen Commerce, a Coresight Research AI Conference—Event PreviewUS Sportswear Retail: Multibrand Retailers Confront DTC ThreatsConsumer Financial Health Stays Strong: US Consumer Survey Insights 2023, Week 38
