What's Inside

Kohl’s and Macy’s are the two leading US department stores. In our Head-to-Head series, we compare their revenues, store portfolios, digital sales, product diversification, shopper profiles, consumer purchasing patterns, inflation impacts and innovations.

Read our department store insights for updates on the sector’s 1Q22 performance. Learn how global luxury department stores are evolving.

Read our most recent Head-to-Head report on the global beauty market comparing Estée Lauder vs. L’Oréal.

Contents (Click to navigate)

Introduction

What’s the Story?

Why It Matters

Kohl’s vs. Macy’s: Coresight Research Analysis

Revenue Growth

Store Portfolios

Digital Sales Moderated in FY 2021: Macy’s Digital Sales Outpace Kohl’s

Product Diversification: Consumer Category Preferences Continue to Shift

Shopper Profiles

Consumer Purchasing Patterns

Inflation Impacts as of the First Quarter of Fiscal Year 2022

Innovations at Kohl’s and Macy’s

What We Think