We are seeing a widening gap between shoppers’ expectations and their experiences at malls and shopping centers. Alongside a lack of innovation and development at these locations, e-commerce continues to erode friction points in the shopper journey, through one-click checkout, personalized recommendations and seamless returns—translating to reduced traffic and low occupancy rates in many malls and shopping centers.

What is the best path forward for mall operators? To find out, tune in to our LinkedIn Live event! Our CEO and Founder, Deborah Weinswig, will be joined by Sam Abouchami of Adeptmind to explore the current state and future prospects of US malls and shopping centers, as well as key shopper trends in the US.