Event Coverage 10 minutesRegister for Free AccessNRF 2021 Day One: Digital Strategy, Inventory Agility and Loyalty Are Top of Mind Coresight Research January 13, 2021 What's InsideNRF 2021, the annual “Retail’s Big Show” event hosted by the National Retail Federation (NRF), has moved online for the first time, taking place entirely virtually over six days, from January 12 to 22. The Coresight Research team presents our 10 key insights from day one of the event, which focused on new digital strategies, the importance of an agile supply chain and the growing value of loyalty programs amid the Covid-19 pandemic. Look out for our separate reports presenting key takeaways from the rest of the event. This report is available for free and can be accessed by registering for a free account. CONTENTS NRF 2021 Day One: 10 Key Insights Retailers Must Adapt to Pandemic-Driven Changes in Consumer Spending Surging Digital Channels Will Retain Importance Post Crisis Streamlined Inventory Management Systems Are Key to Omnichannel Success Supply Chain Will Be One of the Top Three Retail Areas of Change, According to Google Drugstores Empowered by Technology Will Continue To Play a Vital Role in Crisis Response Consumer Spending Shifts Emphasize Value of Loyalty Programs for Retailers Consumers Expect Every Interaction To Be Personal AI and ML Are Helping To Transform Grocery Retail Technology Is the Backbone of the Store The Role of the Store Associate Is Changing Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in: Consumers Pursue Conflicting Anti-Inflation Strategies: US Consumer Tracker 2023, Week 23NextGen Commerce—Event Insights: Revolutionizing Retail Through AIUS Retail and Consumer Outlook, August 2023Weinswig’s Weekly: The US Consumer Economy Is a Game of Chutes and Ladders