Event Coverage 16 minutesRegister for Free AccessOpen for Business with Chris Baldwin, BJ’s Wholesale Club: Empathy and Personalization in Club-Store Retail Coresight Research July 17, 2020 What's InsidePart of the Coresight Research Open for Business webinar series, we present the transcript from our conversation with Chris Baldwin, Chairman of BJ’s Wholesale Club, on June 17, 2020. As business leaders are managing their companies through the coronavirus crisis, we are working to stay engaged with, and facilitate an open dialogue for, companies of all sizes. This webinar covered the following key topics: The response of BJ’s to the Covid-19 pandemic—with Baldwin highlighting the importance of empathy in the current environment The evolution of personalization and assortment localization The changing supply chain—including the working relationships between BJ’s and its suppliers Shifts in consumer demand for alternate categories and delivery services The market positioning of BJ’s as a club retailer Click here to watch the video recording of this webinar. To register for future Coresight Conversations webinars, please click here. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in: Shifting Shopper Behavior Amid Pessimism: China Consumer Survey InsightsPet Apparel and Accessories: A Niche Market with Strong Growth PotentialThree Data Points We’re Watching This WeekChinese New Year 2024 Preview: Good Fortune for Retail as the Year of the Dragon Takes Off—China Retail Insights