What's Inside

Convenience stores across China, Japan and the US are making significant moves to increase sales and store traffic in line with changing consumer preferences. We look at how this fast-growing retail sector is diversifying its offerings, covering a number of key trends:

• A greater emphasis on foodservice
• The introduction of additional services, including EV charging stations and financial, O2O and delivery services
• The launch of new store formats

We discuss examples from major convenience-store chains, including 7-Eleven, Casey’s General Stores, FamilyMart and Lawson.