Market Navigators/Market OutlookUS Department Stores: Post-Crisis Outlook Coresight Research July 9, 2020 Reasons to ReadWe explore the impacts of the coronavirus crisis on the US department-store sector, the acceleration of store closures and the filing of Chapter 11 bankruptcies. We present our trend analysis and insights based on the Covid-19 response and outlook of the following key players in the department-store sector: JCPenney—including store optimization, Chapter 11 filing and curbside pickup Kohl’s—including store productivity at reopened stores, the rise of digital and the advantage of off-mall locations Macy’s—including the outperformance of Backstage locations and changes to its store portfolio Nordstrom—including from-store order fulfillment and e-commerce growth This report also highlights technology innovators that may support the sector moving forward, with solutions across 3D visualization, contactless sizing and returns. Click here to read our post-crisis outlook for the US apparel retail sector. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in: Weekly US Store Openings and Closures Tracker 2025, Week 52: Pacsun Plots Major US Expansion DriveSeasonal Shopping, 2Q25—Expectations for Easter, Memorial Day, Mother’s Day, Father’s Day; Plus, Holiday 2025 Plans: US Consumer Survey Insights ExtraThe State of US Consumer Sentiment: Insights Presented at NARG Spring Meeting 2025Economic Sentiment Turns Negative This Week: Weekly US Consumer Sentiment, Week 37, 2025—Infographic
