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23 minutes

The Evolution of Checkout: Trends and Innovations for a Seamless Shopping Experience

Primary Analyst:
Vijay Doijad, Analyst
Contributors
Primary Analyst:
Vijay Doijad, Analyst
Sector Lead: John Harmon, CFA, Associate Director of Technology Research
Insight Report

What's Inside

We delve into the evolution of checkouts and payments in the retail industry, exploring how advancing technologies and changing consumer expectations are transforming the checkout experience both in-store and online. Discover key opportunities in the fast-growing checkout and payment technology sector, which will total nearly $343 billion in 2027, Coresight Research estimates.

  • Explore how retailers are revolutionizing the checkout process through technologies such as RFID-based checkout, smart carts and self-checkout terminals.
  • Learn how biometric authentication, identity verification and AI (artificial intelligence)-powered chatbots are enhancing security, personalization and convenience for customers.
  • Gain insight into the rising demand for automation and contactless payments, as well as the role of AI and machine learning in fraud detection.

Data in this research report include:

  • US checkout and payment technology market size and year-over-year change, 2017–2027E
  • A timeline of recent partnerships between automated frictionless checkout providers and retailers

Companies mentioned in this research report include: Amazon, Caper.ai, Diebold, Fujitsu, NCR, Walmart

Other relevant research: 

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