Insight ReportSupply Chain Briefing: Virtual Assistants Bring Speed and Save Costs in the Supply Chain Coresight Research July 4, 2019 Executive SummaryIn our weekly Supply Chain Briefing series, we discuss how technology is transforming the various stages of the retail supply chain, including product design, demand forecasting, manufacturing, logistics, warehousing, last-mile delivery and sales. This report discusses how Intelligent Virtual Assistants (IVAs) work, and how they can be applied to various stages of the supply chain. Global spending on the IVA market is expected to reach $17.13 billion by 2023, an estimated CAGR of 38% over the $3.42 billion spent in 2018, according to procurement intelligence company With rising demand for faster delivery, there is a business case for using IVAs. IVAs can help retail by enhancing logistics, last-mile delivery and at various sales stages of the supply chain. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in: US Grocery Retailing—Themes, Concepts and Innovators: Opportunities Ahead Amid Increased Market ConcentrationShoptalk Spring 2025 “Shark Reef” Startup Pitch: Recap—12 Innovators, Two WinnersTariff Anxiety Hits the Supermarket: US Consumers Turn Cautious When Shopping for GroceriesEconomic Sentiment Shows First Uptick in Eight Weeks; Plus, Drugstore and Pharmacy Shopping in Focus: US Consumer Survey Insights