Insight ReportSupply Chain Briefing: Virtual Assistants Bring Speed and Save Costs in the Supply Chain Coresight Research July 4, 2019 Executive SummaryIn our weekly Supply Chain Briefing series, we discuss how technology is transforming the various stages of the retail supply chain, including product design, demand forecasting, manufacturing, logistics, warehousing, last-mile delivery and sales. This report discusses how Intelligent Virtual Assistants (IVAs) work, and how they can be applied to various stages of the supply chain. Global spending on the IVA market is expected to reach $17.13 billion by 2023, an estimated CAGR of 38% over the $3.42 billion spent in 2018, according to procurement intelligence company With rising demand for faster delivery, there is a business case for using IVAs. IVAs can help retail by enhancing logistics, last-mile delivery and at various sales stages of the supply chain. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in: Analyst Corner: US Grocery Retail—Decoding the $1.6 Trillion Market, with Sujeet NaikApril 2025 US Retail Sales Outlook: Lowering Near-Term Growth Projections Amid Volatility and UncertaintyWeekly US Store Openings and Closures Tracker 2025, Week 31: Trader Joe’s Continues Store ExpansionRetail Crime and Shrink: US Shoppers Concerned About Theft Pushing Up Prices; Shoplifting Surges to Record Levels in England