Executive Summary

In our biweekly Supply Chain Briefing series, we discuss how technology is transforming the various stages of the retail supply chain, including product design, demand forecasting, manufacturing, logistics, warehousing, last-mile delivery and sales. We also discuss other developments that relate to the retail supply chain.

This report discusses the chief supply chain officer, a new, emerging but increasingly important role in supply chain.

• The chief supply chain officer (CSCO) is a relatively new c-suite role reporting to the CEO to oversee all supply chain processes.
• As supply chain gains increasing importance, the growing complexity of the global supply chain is driving the need for the CSCO.
• We see industries such as retail and apparel creating CSCO positions to ensure operational excellence in logistics and supply chain.
• A CSCO can increase efficiency, connecting different divisions to support digital transformation.