What's Inside

Retailers must find ways to grow revenues, manage costs and improve efficiency despite facing brisk headwinds in 2023. We leverage proprietary survey findings to explore the perceived impacts of various business components on US retailers’ revenues and assess retailers’ current and planned investment levels in in-store technology.

This free report is sponsored by VMware, an industry leader in multi-cloud services and infrastructure.

Proprietary data in this report include:

• US retailer spending on information technology in 2021
• US retailers’ plans for technology investments over the next three years, compared to now
• Retail technologies that retailers are currently using or planning to use
• The potential revenue impact of five major business components, including operational efficiency and customer engagement

Other relevant research:

• Coresight Research coverage of retail technology
• More Innovator Research from Coresight Research.

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