InfographicRapid Adoption of GenAI in Shopping: A Barometer for Agentic Commerce—Data Graphic Charlie Poon, Analyst Sector Lead: John Harmon, CFA, Associate Director of Technology Research January 2, 2026 Reasons to ReadUncover how generative AI is rapidly transforming the shopping journey and reshaping the future of agentic commerce. Read this report to discover answers to these and other questions: How quickly are shoppers adopting GenAI for their shopping journeys—and how satisfied are they with the experience? What percentage of US consumers are currently using, planning to use, or interested in using GenAI for shopping? How has retail’s GenAI adoption rate compared to other industries in 2025? What does the explosive growth in weekly ChatGPT usage signal about readiness for AI-driven commerce? Data in this research report include/are: weekly active ChatGPT users; GenAI retail adoption rates; consumer usage trends and satisfaction levels with GenAI in shopping. Companies mentioned in this report include/are: OpenAI Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in: Agentic Commerce: What Retailers Need to Know for Holiday 2025 and to Succeed in 2026—Premium Subscriber Call, October 2025Shoptalk Fall 2025 Day One: Building Resilience Through Agility, AI and Authentic Connections to Thrive in Volatile TimesCanada Store Openings and Closures Tracker 2025: Best Buy, Dollarama and Loblaw Companies Lead Openings at the Start of the YearUS Retail—Real Estate Insights: Embracing Small Store Formats, Immersive Experiences and Emerging Technologies
