Insight ReportNew Retail Briefing: Amid Coronavirus Disruption, JD.com Turns to Drones and Robots for Delivery Coresight Research February 25, 2020 Reasons to ReadThis report is part of a monthly series in which we discuss developments in China under the banner of “New Retail.” We offer insights into recent news, with a focus on digitalization and strategic collaborations. This week, highlights include the opening of a flagship store on Tmall Luxury Pavilion by LMVH’s fashion brand Kenzo, as well as actions taken by retailers in the midst of the coronavirus outbreak—JD.com is using drones to deliver orders and Alibaba is helping farmers to sell fresh produce. The appendix details the last 12 months of New Retail developments in China. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in: Innovator Profile: Coframe—Using AI-Driven Experimentation to Optimize Digital Storefront PerformanceShoptalk Spring 2025 Wrap-Up: Customer-Centricity for a New Golden Age of RetailInnovator Profile: Ethosphere—Turning Retail Sales-Floor Conversations Into Operational InsightsWeekly US Store Openings and Closures Tracker 2025, Week 49: Claire’s Closes 146 More Stores Than Announced