Market Navigator: US Department Stores—Softness Ahead Despite Opportunities in Experiences and Alternative Models

What's Inside

Each Market Navigator report offers an in-depth, data-rich view of a retail, consumer or technology sector and is packed with data on sectors, segments, companies and consumers. Our analysts discuss at greater length the sector themes they are observing and the insights they are forming on their markets. We intend these definitive guides to serve as points of reference to those in the retail ecosystem, guiding readers’ strategic decision-making and assisting them in tapping opportunities and navigating disruption in retail and adjacent industries.

In this Market Navigator report, Coresight Research explores the US department store sector in the post-pandemic retail environment. We provide the size and trajectory of US department stores for 2023 and beyond, as well as critical factors impacting sector growth. We also discuss e-commerce penetration, distribution channels, the competitive landscape, key themes and innovators, and blue-sky thinking for US department stores.

Included with this Market Navigator: 

• Grab quick access to charts, data points and conclusions in the presentation download
• Access the data behind key charts and tables in the Excel download

Data in this research report include:

• US department store sector size and year-over-year growth rates for 2018–2027E
• Segment breakdowns for 2018–2027E for the US department store sector
• Total US department store sector online sales and e-commerce year-over-year growth rates for 2018–2027E
• Leading retailers in the US department store sector ranked by 2022 revenue and total operating margins for 2018–2022
• Proprietary survey data on how often US consumers shop at department stores and what products they purchase from department stores

Companies mentioned in this report include: Belk, Bergdorf Goodman, Century 21, Dillard’s, JCPenney, Kohl’s, Macy’s, Neiman Marcus, Nordstrom, Saks Fifth Avenue, Sephora, Toys “R” Us, Ulta Beauty

Other relevant research:

• E-Commerce Outlook: US Department Stores—Digital Slows as Consumers Shop in Stores
• Market Navigator: US Retail and E-Commerce—Uncovering Opportunities in a Changing Landscape
• Market Outlook: Department Stores in China—Consumer Shift Toward E-Commerce Squeezes Sales
• Market Outlook: UK Department Stores—Slimmed Down and Shaping Up
• More reports in the Coresight Research Market Navigator (and Market Outlook) series