What's Inside
Collecting and deploying customer data is a challenge for all retailers. We analyze how a customer data platform (CDP) can make these processes more effective, especially in the home and home-improvement sector.
Data in this report include:
- US home and home-improvement specialist retailers’ sector size and year-over-year change, 2017–2026
- Proportion of respondents willing to share information with other home-furnishings and home improvement retailers, as of September 2022
Companies mentioned in this report include: Adobe, Amazon, Apple, Google, Home Depot, Lowe’s
Other relevant research:
- Salesforce’s Dreamforce 2022: Data Unification, Collaboration, Digitalization and Web 3.0
- Amazon AWS re:Invent 2023: Keynote Address–AWS Enters the Enterprise Software Category with Two New Products
- Market Outlook: US Furniture and Home Furnishings Sees Rise in Omnichannel and Immersive Retailing
- Market Outlook: US Home-Improvement Retailing—Personalization and the Resurrection of In-Person Retailing
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