Event Coverage 6 minutesRegister for Free AccessInsights from the Second Alibaba ONE Business Conference: Customer Acquisition, Product Innovation and Organization Digitalization Coresight Research December 20, 2019 Executive SummaryThe Coresight Research team was in Hangzhou on December 18 for the second Alibaba ONE Business Conference. Here’s what we heard from Alibaba and other companies: There is no division between online and offline, according to Daniel Zhang, Executive Chairman and CEO of Alibaba Group: Digitalization helps businesses connect the two channels to better serve consumers. Alibaba’s innovative digital ecosystems help businesses acquire new customers. Tmall Intelligence Center (TMIC), Tmall’s dedicated research and development arm, helps brands and retailers launch new products to stay competitive. Alibaba’s workplace app, Ding Talk, aims to help businesses digitalize business operations to improve efficiency. Please Login to read the full report. Not a member? Register for a free user account. This document was generated for Other research you may be interested in: Consumer Confidence During the Holiday Season—Analyzing Changes by Demographic: US Consumer Survey Insights ExtraRetailTech: Connected TV—Bringing the Store to the Comfort of Your SofaInnovator Profile: Quiver Expands Fulfillment Capabilities for E-Commerce Retailers, Putting Climate FirstInnovator Intelligence: Achieving Social and Live Commerce Success with Authentic, Interactive and Engaging Content