Innovator Intelligence: Can Technology Transform the Overall BOPIS Experience?

What's Inside

This report forms part of our Innovator Intelligence series, which focuses on emerging technologies that are disrupting traditional retail and fueling innovation across the retail value chain.

We discuss the key trends that are impacting omnichannel fulfillment and consider how retailers can leverage computer vision to simplify the order-pickup process.

This report includes insights and discussion around the following topics:

• Future growth of BOPIS (buy online, pick up in store)
• Order fulfillment across selected US retailers—including Kohl’s, Macy’s and Target
• The importance of convenience to shoppers
• The correlation between speed of order fulfillment and customer satisfaction
• The role of inventory management in omnichannel fulfillment

We also explore Position Imaging, a logistics and asset-tracking company, covering the following:

• Position Imaging’s iPickup order-fulfillment platform—what the solution includes, how it is an industry disruptor, how it functions and the different installation options
• iPickup case study
• Market positioning and key competitive advantages
• iPickup’s pricing model and recent developments

This report is sponsored by Position Imaging.