Holiday Bites: US Consumers’ Holiday Shopping Expectations—Survey Update Coresight Research December 23, 2020 Reasons to ReadOur Holiday Bites series features bitesize information on the shape and scale of consumer demand, retail sales and category performance in the 2020 holiday season. Click here to see more Holiday Bites as well as our in-depth research reports on US holiday retail. Click the image to read more about the topic. Some 31.2% of holiday shoppers have shopped or are shopping from fewer stores to reduce their trips to brick-and-mortar locations, benefiting formats such as mass merchandisers and warehouse clubs that offer multi-category and multibrand products. Three in 10 holiday shoppers have switched or are switching some or all of their holiday spending from stores to e-commerce. We have seen a very gradual uptick in the adoption of curbside and in-store pickup services. This document was generated for Other research you may be interested in: Consumer Sentiment Continues to Improve; Plus, Online Shopping in Focus: US Consumer Survey InsightsHoliday 2025: US Consumer Survey and Retail Outlook—From Social to Smart: AI Becomes the New Driver of Holiday Discovery and ValueInnovator Profile: Ethosphere—Turning Retail Sales-Floor Conversations Into Operational InsightsFebruary 2026 US Retail Sales Outlook: Positive Indicators Signal Robust Growth Ahead
