What's Inside

Coresight Research and Nogin’s three-part report series, Headless Commerce, explores the emerging commerce-as-a-service (CaaS) space in the US and the key trends in the market. We leverage findings from an October 2021 Coresight Research survey of e-commerce leaders in the US to identify the key challenges and benefits in building and using e-commerce infrastructure and tools.

In the third and final report, we discuss external versus internal capabilities for e-commerce functions. Our analysis and insights focus on mid-size companies, covering the following topics:

• Challenges in current e-commerce operating models
• The value of external support
• The right combination of internal and external resources
• Desirable features in e-commerce infrastructure

This free report is sponsored by Nogin, a CaaS full-stack e-commerce platform that includes R&D (research and development), sales optimization, and ML- and AI-driven marketing and fulfillment.

Read the first two reports in the series, Headless Commerce: Part 1—The Evolving State of E-Commerce Infrastructure and Headless Commerce: Part 2—Addressing Profitability Issues for Mid-Size E-Commerce Players.

Click here to read more Innovator Research from Coresight Research.

Non-subscribers can access the report by completing the form on this page.