Executive Summary

The Coresight Research team is in Las Vegas this week for CES 2020 (formerly known as the Consumer Electronics Show) held on January 7–10. CES 2020 has brought together over 4,500 exhibitors showing nearly 20,000 transformative tech products and more than 170,000 attendees.

These are the top five insights from the second day of the event:

• Digitally native stores are opening physical branches, going from clicks to bricks. Also, the West can learn from “New Retail” in the East.
• Tourism is booming and has become essential to retail. Technology and innovation are transforming the future of travel at all points of the journey.
• Data strategy in healthcare: The explosion in behavioral data is driving more personalized and more effective product and service delivery.
• Supply chains can be more resilient, such as by leveraging drones and alternative delivery locations to overcome delivery challenges.
• We are witnessing a parallel rise in the effects of climate change and the use of disruptive technologies to mitigate the risks it is creating.