John Harmon, CFA, Associate Director of Technology Research

Access 7,000+ research reports and presentations on the retail and technology ecosystem, covering consumers, companies, economies, and retail and technology trends. Filter by product, sector, themes, regions, companies, or other parameters below. Alternatively, use the search box above to find relevant research content.

Insight Report | March 25, 2024

Register for Free Access

Research Preview: Retail-Tech Landscape—Generative AI Infrastructure

Take an early look at our forthcoming Retail-Tech Landscape of selected technology companies that provide generative AI (artificial intelligence), also known as GenAI, infrastructure. Dive into key trends and uncover the key categories of the market. Look out for the full report to discover the featured companies!

Event Coverage | March 21, 2024 Free Report

Shoptalk 2024 Day Four: Innovation for Innovation’s Sake?

We present insights from the fourth and final day of Shoptalk 2024, with highlights covering innovation implementation, shoppable video, the role of the physical store in the future of retail, retail media and more.

Event Coverage | March 20, 2024 Free Report

Shoptalk 2024 Day Three: A Thoughtful Approach to GenAI; Retail Innovation in China

We present insights from day three of Shoptalk 2024, with highlights covering GenAI (generative artificial intelligence) implementation, focus areas for success in the China market, the future of retail media, and more.

Event Coverage | March 19, 2024 Free Report

Shoptalk 2024 Day Two: A Triad of Trends—Personalization, Innovation and Collaboration

We present insights from day two of Shoptalk 2024, with highlights covering AI (artificial intelligence), collaboration, innovation, loyalty programs, personalization and more.

Event Coverage | March 18, 2024 Free Report

Shoptalk 2024 Day One: Game-Changing AI, Multi-Benefit Associate Apps and the Keys to Success for Retail Media (Not for the Faint-Hearted)

We present insights from the first day of Shoptalk 2024, with highlights covering AI opportunities, associate enablement, brand building, retail media and more.

Deep Dive | March 13, 2024 Premium

Retail-Tech Landscape: Generative AI Applications

We discuss the need for generative AI (GenAI) applications and present selected technology providers globally, with innovative solutions spanning audio, code generation, productivity, video and more.

Event Coverage | March 13, 2024 Premium

Salesforce TrailblazerDX 2024: New Einstein Tools Unleash the Genius of AI for Developers

We present key insights from Salesforce’s TrailblazerDX 2024 conference, with a focus on next-generation AI (artificial intelligence). Read about the company’s new Einstein 1 Studio and Einstein Copilot solutions.

Insight Report | March 7, 2024 Premium

Generative AI Latest: The Copilots Are Now Flying the Plane

Continuing our Generative AI Latest series, we present recent announcements in the GenAI (generative artificial intelligence) space globally—including new applications and infrastructure, and the launch of new GenAI copilots with advanced capabilities.

Analyst Corner | March 3, 2024

Register for Free Access

Analyst Corner—Explore Generative AI with John Harmon: Enormous Power and Potential, but Caution Advised

This week’s Analyst Corner discusses the challenges that accompany the exciting potential of generative AI (GenAI) technology. John Harmon, Associate Director of Technology Research at Coresight Research, provides a word of warning to AI users.

Insight Report | February 29, 2024

Register for Free Access

Research Preview: Retail-Tech Landscape—Generative AI Applications

Take an early look at our forthcoming Retail-Tech Landscape of selected innovators that provide generative AI (artificial intelligence), also known as GenAI, applications. Understand the need for GenAI applications and uncover the growth potential and key categories of the market. Look out for the full report to discover the featured companies!

Deep Dive | February 15, 2024 Premium

Retail 2024: Top 10 Trends in Retail Technology

As part of the Coresight Research Retail 2024 series, we provide an overview of the retail-tech market and present 10 key technologies that we expect to be influential in retail in 2024.

Insight Report | February 8, 2024 Premium

Generative AI Latest: GenAI Chatbots and Apps Are Ready for Prime Time

Continuing our Generative AI Latest series, we present recent announcements in the GenAI space globally—including new applications and infrastructure, and the rise of GenAI chatbots.

Insight Report | February 2, 2024 Premium

Insights Video: Exclusive Insights from CES 2024 and NRF 2024: Retail’s Big Show—Premium Subscriber Call

What did you miss at CES and NRF 2024: Retail’s Big Show? We present our exclusive insights, exploring top tech and retail trends from AI to transformative business models to sustainability. This Insights Video is an on-demand replay of our Premium Subscriber Call in early February 2024.

Event Coverage | February 1, 2024 Premium

Key Retail-Tech Themes at NRF 2024: Retail’s Big Show—Partnerships, GenAI, RFID and Sustainability

Coresight Research attended NRF 2024: Retail’s Big Show in New York City, hosted by the National Retail Federation. We present retail-tech-related highlights and themes from all three days of the conference, covering technology partnerships, GenAI, RFID and sustainability.

Event Coverage | February 1, 2024 Premium

CES 2024 Wrap-Up: Top 10 Tech Takeaways—AI Creates a Buzz

We wrap-up our coverage of CES 2024 with our top 10 tech takeaways, highlighting that AI is capturing attention in multiple fields of application, from beauty to home appliances to grocery retail and more.