Event Coverage | December 17, 2025 Premium Saving $4.5 Billion as “Client Zero”: Insights from the IBM “AI at Scale” Conference—From Potential to PerformanceAs of the end of 2025, IBM will have achieved annual cost improvements of $4.5 billion, across every aspect of its business: marketing, sales, supply chain and back-office functions. Read More
Event Coverage | December 16, 2025 Premium AWS Re:Invent 2025: Five Insights from a Flood of Agentic AI Announcements by AmazonThe 2025 AWS re:Invent conference covered a platform for widespread software modernization, new powerful frontier agents, and tools for agent development, monitoring and optimization. Read More
Analyst Corner | November 30, 2025 Register for Free Access Analyst Corner: Agentic Commerce Is Progressing at Warp Speed, with John HarmonDiscover what’s new in agentic commerce and agentic shopping, and what that means for retailing. Read More
Event Presentation | November 26, 2025 Premium AI in Retail: What’s Now and What’s Next—Premium Subscriber Call, November 2025Discover real-world AI use cases across retail sectors, and see what our analysts think is next for AI in retail, in this event presentation. Read More
Insight Report | November 13, 2025 Premium Holiday 2025: A Deeper Analysis of the SNAP Impact on Holiday Sales; Recently Lowered US Retail Sales Growth EstimatesThis report analyzes impact of the delayed SNAP payments on US retail sales, probing into the effect of some states making payments in disregard of federal government orders. Read More
Insight Report | November 5, 2025 Premium CEO Brief: Intelligent Inventory—Achieving Inventory ExcellenceIntelligent inventory balances demand forecasting, inventory and pricing to profitability, customer satisfaction and loyalty. Learn more about the ecosystem of vendors. Read More
Insight Report | November 5, 2025 Premium Holiday 2025: Government Shutdown-Related Reduction in SNAP, Other Payments and Salaries Could Meaningfully Impact US Holiday SpendingThe combination of government-shutdown caused reductions in SNAP payments, cuts to other programs and furloughed and unpaid government employees could hurt holiday consumer spending. Read More
Analyst Corner | October 26, 2025 Register for Free Access Analyst Corner: The Brave New World of Agentic Shopping, with John HarmonIn this week’s Analyst Corner, John Harmon, Managing Director of Technology Research, explores the brave new world of shopping provided by AI (artificial intelligence)-powered chatbots, with in-platform checkout having become available just in time for this year’s holiday shopping season. Read More
Deep Dive | October 15, 2025 Free Report Reinventing Store Checkout: Minimizing Friction to Drive Business GrowthExplore how retailers are using AI, automation, and smarter store design to cut friction, speed up checkout, and reduce out-of-stocks—keeping shoppers in-store and satisfied. Read More
Deep Dive | September 8, 2025 Premium The Intelligent Inventory Playbook: How to Approach Inventory ExcellenceThis Playbook describes tools for strategy, technology, operations, risks, resilience and ethics that retailers can use for intelligent inventory. Read More
Analyst Corner | August 31, 2025 Register for Free Access Analyst Corner: Controversy Persists Around Price Gouging with Electronic Shelf Labels, with John HarmonIn this week’s Analyst Corner, John Harmon, Director of Technology Research, discusses the fear, uncertainty and doubt surrounding the use of electronic shelf labels to implement surge pricing in grocery, and considers whether those concerns are justified. Read More
Insight Report | July 29, 2025 Premium CEO Brief: Tech for Tariffs—Four Technologies (and Services) That Can Raise Revenues and Margins Now to Offset Tariff PainIn a challenging and unpredictable tariff environment, retailers and brands can benefit from several technologies and services that can provide a margin or revenue lift—we outline four opportunities in this CEO Brief. Read More
Insight Report | July 15, 2025 Premium Amazon Prime Day 2025 Wrap-Up: US Purchase Rate Jumps as Retail Rivalry Heats Up—Exclusive Data InsightsAmazon Prime Day 2025 has firmly established itself as a powerful midyear retail catalyst. This report explores consumer engagement during Amazon Prime Day 2025, evaluates the event’s performance and assesses the impact of rival sales events in shifting consumer spending. Read More
Insight Report | July 14, 2025 Premium Profiling Six Artificial Intelligence Startups: AI Showcase InsightsHighlights and strategic insights from an AI startup showcase, covering Israel-based startups focused on AI model optimization, repair and correction, governance and compliance, and solutions for AI-powered testing and enabling non-technical employees to receive business insights from data Read More
Analyst Corner | July 13, 2025 Register for Free Access Analyst Corner: Agentic AI Will Change Shopping and Selling, with John HarmonIn this week’s Analyst Corner, John Harmon, Managing Director of Technology Research, discusses how agentic AI will change how we shop, and how retailers will need to respond. Read More