Insight ReportCoronavirus Insights: Retail Playbook—React and Adapt Coresight Research April 30, 2020 Reasons to ReadWith the global retail industry taking heavy hits from the impact of the ongoing coronavirus pandemic, we provide a playbook for nonfood brands and retailers in Western markets to help them navigate the crisis. Our recommendations are based around two themes: Reacting in the short term—including consumer engagement and loyalty, alternative sales channels and collaboration Adapting in the medium to long term—including post-crisis expectations, subdued consumer demand and changed shopping habits, and a “mask economy” Click here to view Coresight Research’s ongoing coverage of the coronavirus outbreak. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in: A Guide to NRF 2026 Retail’s Big Show: The Next Now—Key Insights Shaping the Future of RetailUS Tariffs: Three Actions for Risk Mitigation and Long-Term PositioningAnalyst Corner: Agentic AI—The New Wave of AI Opportunity, with Charlie PoonWorld Retail Congress 2025 Insights: Consensus on Tariffs Floor, AI Risks in Adaptive Apparel, Smart Scaling in Focus