US Holiday Retail 2023 Databank The Coresight Research US Holiday Retail 2023 Databank tracks key retail metrics for the holiday season: Announced holiday hiring plans by retailers and logistics firms—track 2023 numbers and compare them against a decade of company-level data Holiday-season surcharges and total fulfillment fees (whichever are announced) charged by logistics firms—2023 versus 2022 Find all Coresight Research reports on US holiday retail here. US Retail Holiday Hiring Company 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 1-800-Flowers N/A N/A N/A N/A 8,000 8,000 8,000 10,000 10,000 8,000 8,000+ Amazon 70,000 80,000 100,000 120,000 120,000 100,000 200,000 100,000 150,000 150,000 250,000 Dick's Sporting Goods N/A N/A N/A N/A N/A 5,000 8,000 9,000 10,000 9,000 8,600 Dollar Tree N/A N/A N/A N/A N/A 25,000 25,000 25,000 35,000 N/A Thousands Fanatics 800 1,000 800 1,500 2,000 2,500 2,000 2,000 N/A N/A TBC Gap Inc N/A 63,000 N/A N/A N/A 65,000 5,000 10,000 N/A N/A TBC Hy-Vee N/A N/A N/A N/A N/A N/A N/A 10,000 N/A N/A TBC JCPenney 35,000 35,000 30,000 40,000 40,000 39,000 37,000 1,700 N/A 22,000 10,000 Kohl's 53,000 76,970 79,160 69,000 N/A 90,000 90,000 N/A 90,000 1,100 TBC Kroger N/A N/A 1,500 N/A 14,000 10,000 500 N/A 20,000 Thousands Thousands L Brands N/A 2,200 N/A 4,000 4,000 4,000 2,000 4,000 N/A N/A TBC Lowe's N/A N/A N/A N/A N/A N/A N/A 20,000 N/A N/A TBC Macy's 83,000 86,000 85,000 83,000 87,000 80,000 80,000 37,974 76,000 41,000+ 38,000 Michaels Stores N/A N/A N/A N/A 15,000 15,000 15,000 16,000 20,000 15,000 TBC Nordstrom N/A N/A 11,800 11,400 13,650 24,000 N/A 22,000 28,600 N/A TBC Stop & Shop N/A N/A N/A N/A N/A N/A N/A 500 N/A N/A TBC Target 70,000 70,000 70,000 77,500 100,000 120,000 133,000 133,000 100,000 100,000 100,000 Walmart 55,000 60,000 60,000 N/A N/A N/A N/A 20,000 170,000 40,000 N/A Williams-Sonoma N/A N/A N/A 2,000 2,000 1,600 2,200 3,000 7,000 N/A TBC Aldi N/A N/A N/A N/A N/A N/A N/A N/A 20,000 N/A TBC Ollie’s Bargain Outlet, Inc. N/A N/A N/A N/A N/A N/A N/A N/A 3,000 N/A TBC Bath & Body Works N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A 32,500 Logistics companies DHL N/A N/A N/A N/A N/A N/A N/A N/A 2,800 12,000 TBC FedEx 40,000 50,000 55,000 50,000 50,000 55,000 55,000 70,000 90,000 N/A 70,000 Radial N/A N/A N/A 20,000 23,000 20,000 21,000 25,000 27,000 17,500 10,000 UPS 55,000 95,000 95,000 95,000 95,000 100,000 100,000 100,000 100,000 100,000 100,000 USPS 85,000 N/A 29,000 37,500 N/A 500 N/A 3,300 40,000 28,000 10,000 XPO N/A N/A N/A 5,000 6,000 8,000 20,000 25,000 N/A N/A TBC Grand Total 546,800 619,170 617,260 615,900 579,650 772,600 803,700 647,474 999,400 543,600 637,100 N/A: Data not available USPS numbers for 2018 and 2020 are only for specific regions, not nationwide. In 2016, USPS advertised for 35,000-40,000 roles; we have used the mid-point as an estimate. Macy’s numbers for 2020 are only for specific regions, not nationwide. Kohl’s numbers for 2022 are only for specific regions, not nationwide. Source: Company reports/Coresight Research Fulfillment Surcharges Company Surcharge name 2023 Effective date 2023 Applicable services 2023 Surcharge/Total Fulfillment Fee Amount 2023 Surcharge name 2022 Effective date 2022 Applicable services 2022 Surcharge/Total Fulfillment Fee Amount 2022 Fedex Additional Handling Surcharge Oct 2, 2023–Jan 14, 2024 US Express Package Services, US Ground Services, International Ground Service $6.95 per package Additional Handling Surcharge Oct 3, 2022–Jan 15, 2023 US Express Package Services, US Ground Services, International Ground Service $6.55 per package Oversize Charge Oct 2, 2023–Jan 14, 2024 US Express Package Services, US Ground Services, International Ground Service $73 per package Oversize Charge US Express Package Services, US Ground Services, International Ground Service $68.75 per package Oct 3, 2022–Jan 15, 2023 Ground Unauthorized Package Charge Oct 2, 2023–Jan 14, 2024 US Ground Services, International Ground Service $410 per package Ground Unauthorized Package Charge US Ground Services, International Ground Service $385.00 per package Oct 3, 2022–Jan 15, 2023 Demand Surcharge Oct 30, 2023–Nov 26, 2023 FedEx Ground Economy Package Services $1.60 per package Peak Surcharge FedEx Ground Economy Package Services $1.50 per package Oct 31, 2022–Nov 27, 2022 Nov 27, 2023–Dec 10, 2023 $2.60 per package Nov 28, 2022–Dec 11. 2022 $2.50 per package Dec 11, 2023–Jan 14, 2024 $1.60 per package $1.50 per package Dec 12, 2022–Jan 15, 2023 Residential Delivery Charge Oct 30, 2023–Jan 14, 2024 FedEx Express, FedEx Ground US domestic residential packages (excluding FedEx Ground Economy, and FedEx One Rate® packages). $1.35–$7.40 per package Residential Delivery Charge Oct 30, 2022–Jan 14, 2023 FedEx Express, FedEx Ground US domestic residential packages (excluding FedEx Ground Economy, and FedEx One Rate® packages). $1.25–$7.00 per package UPS Additional Handling Oct 1–Jan 13, 2024 US domestic, US import and US export shipments for qualifying customers $6.90 per package Additional Handling Oct 2, 2022–Jan 14, 2023 US domestic, US import and US export shipments for qualifying customers $6.50 per package Large Package Surcharge Oct 1–Jan 13, 2024 US domestic, US import and US export shipments for qualifying customers $74.90 per package Large Package Surcharge Oct 2, 2022–Jan 14, 2023 US domestic, US import and US export shipments for qualifying customers $70.00 per package Over Maximum Limits Oct 1–Jan 13, 2024 US domestic, US import and US export shipments for qualifying customers $410.00 per package Over Maximum Limits Oct 2, 2022–Jan 14, 2023 US domestic, US import and US export shipments for qualifying customers $400.00 per package Demand Surcharge Oct 29–Jan 13, 2024 Certain UPS Ground Residential, Air Residential and SurePost packages for qualifying customers $1.35–$7.50 per package Demand Surcharge Oct 30, 2022–Jan 14, 2023 Certain UPS Ground Residential, Air Residential and SurePost packages for qualifying customers $1.25–$7.00 per package Fulfillment by Amazon (excluding apparel) Small standard Oct 15–Jan 14 4 oz or less Fulfillment fee of $3.42 per unit vs. non-peak fee of $3.22 (Jan 17–Oct 14, 2023) Small standard Oct 15–Jan 14 6 oz or less Fulfillment fee of $3.28 per unit vs. non-peak fee of $3.07 (Jan 17–Oct 14, 2023) Oct 15–Jan 14 4+ to 8 oz Fulfillment fee of $3.60 per unit vs. non-peak fee of $3.40 (Jan 17–Oct 14, 2023) Oct 15–Jan 14 6+ to 12 oz Fulfillment fee of $3.43 per unit vs. non-peak fee of $3.22 (Jan 17–Oct 14, 2023) Oct 15–Jan 14 8+ to 12 oz Fulfillment fee of $3.78 per unit vs. non-peak fee of $3.58 (Jan 17–Oct 14, 2023) Oct 15–Jan 14 12+ to 16 oz Fulfillment fee of $3.98 per unit vs. non-peak fee of $3.77 (Jan 17–Oct 14, 2023) Oct 15–Jan 14 12+ to 16 oz Fulfillment fee of $3.97 per unit vs. non-peak fee of $3.77 (Jan 17–Oct 14, 2023) Large standard Oct 15–Jan 14 6 oz or less Fulfillment fee of $4.03 per unit vs. non-peak fee of $3.72 (Jan 17–Oct 14, 2023) Large standard Oct 15–Jan 14 4 oz or less Fulfillment fee of $4.16 per unit vs. non-peak fee of $3.86 (Jan 17–Oct 14, 2023) Oct 15–Jan 14 6+ to 12 oz Fulfillment fee of $4.27 per unit vs. non-peak fee of $3.96 (Jan 17–Oct 14, 2023) Oct 15–Jan 14 4+ to 8 oz Fulfillment fee of $4.38 per unit vs. non-peak fee of $4.08 (Jan 17–Oct 14, 2023) Oct 15–Jan 14 12+ to 16 oz Fulfillment fee of $5.06 per unit vs. non-peak fee of $4.75 (Jan 17–Oct 14, 2023) Oct 15–Jan 14 8+ to 12 oz Fulfillment fee of $4.54 per unit vs. non-peak fee of $4.24 (Jan 17–Oct 14, 2023) Oct 15–Jan 14 1+ to 2 lb Fulfillment fee of $5.71 per unit vs. non-peak fee of $5.40 (Jan 17–Oct 14, 2023) Oct 15–Jan 14 12+ to 16 oz Fulfillment fee of $5.05 per unit vs. non-peak fee of $4.75 (Jan 17–Oct 14, 2023) Oct 15–Jan 14 2+ to 3 lb Fulfillment fee of $6.60 per unit vs. non-peak fee of $6.08 (Jan 17–Oct 14, 2023) Oct 15–Jan 14 1+ to 1.5 lb Fulfillment fee of $5.70 per unit vs. non-peak fee of $5.40(Jan 17–Oct 14, 2023) Oct 15–Jan 14 3+ lb to 20 lb Fulfillment fee of $6.96 + $0.32/lb above first 3 lb per unit vs. non-peak fee of $6.44 + $0.32/lb above first 3 lb (Jan 17–Oct 14, 2023) Oct 15–Jan 14 1.5+ to 2 lb Fulfillment fee of $5.99 per unit vs. non-peak fee of $5.69 (Jan 17–Oct 14, 2023) Oct 15–Jan 14 2+ to 2.5 lb Fulfillment fee of $6.60 per unit vs. non-peak fee of $6.10 (Jan 17–Oct 14, 2023) Oct 15–Jan 14 2.5+ to 3 lb Fulfillment fee of $6.89 per unit vs. non-peak fee of $6.39 (Jan 17–Oct 14, 2023) Oct 15–Jan 14 3+ lb to 20 lb Fulfillment fee of $7.67 + $0.16/half–lb above first 3 lb per unit vs. non-peak fee of $7.17 + $0.16/half–lb above first 3 lb (Jan 17–Oct 14, 2023) Small oversize Oct 15–Jan 14 70 lb or less Fulfillment fee of $10.73 + $0.42/lb above first lb per unit vs. non-peak fee of $9.73 + $0.42/lb above first lb (Jan 17–Oct 14, 2023) Small oversize Oct 15–Jan 14 70 lb or less Fulfillment fee of $10.44 + $0.40/lb above first lb per unit vs. non-peak fee of $9.39 + $0.40/lb above first lb (Jan 17–Oct 14, 2023) Medium oversize Oct 15–Jan 14 150 lb or less Fulfillment fee of $21.55 + $0.42/lb above first lb per unit vs. non-peak fee of $19.05 + $0.42/lb above first lb (Jan 17–Oct 14, 2023) Medium oversize Oct 15–Jan 14 150 lb or less Fulfillment fee of $15.99 + $0.46/lb above first lb per unit vs. non-peak fee of $13.37 + $0.46/lb above first lb (Jan 17–Oct 14, 2023) Large oversize Oct 15–Jan 14 150 lb or less Fulfillment fee of $92.48 + $0.83/lb above first 90 lb per unit vs. non-peak fee of $89.98 + $0.83/lb above first 90 lb (Jan 17–Oct 14, 2023) Large oversize Oct 15–Jan 14 150 lb or less Fulfillment fee of $89.33 + $0.83/lb above first 90 lb per unit vs. non-peak fee of $86.71 + $0.83/lb above first 90 lb (Jan 17–Oct 14, 2023) Special oversize Oct 15–Jan 14 Over 150 lb Fulfillment fee of $160.99 + $0.83/lb above first 90 lb per unit vs. non-peak fee of $158.49 + $0.83/lb above first 90 lb (Jan 17–Oct 14, 2023) Special oversize Oct 15–Jan 14 Over 150 lb Fulfillment fee of $161.11 + $0.83/lb above first 90 lb per unit vs. non-peak fee of $158.49 + $0.83/lb above first 90 lb (Jan 17–Oct 14, 2023) Fulfillment by Amazon (apparel) Small standard Oct 15–Jan 14 4 oz or less Fulfillment fee of $3.43 per unit vs. non-peak fee of $3.63 (Jan 17–Oct 14, 2023) Small standard Oct 15–Jan 14 6 oz or less Fulfillment fee of $3.64 per unit vs. non-peak fee of $3.43 (Jan 17–Oct 14, 2023) Oct 15–Jan 14 4+ to 8 oz Fulfillment fee of $3.58 per unit vs. non-peak fee of $3.78 (Jan 17–Oct 14, 2023) Oct 15–Jan 14 6+ to 12 oz Fulfillment fee of $3.81 per unit vs. non-peak fee of $3.60 (Jan 17–Oct 14, 2023) Oct 15–Jan 14 8+ to 12 oz Fulfillment fee of $3.87 per unit vs. non-peak fee of $4.07 (Jan 17–Oct 14, 2023) Oct 15–Jan 14 12+ to 16 oz Fulfillment fee of $4.36 per unit vs. non-peak fee of $4.15 (Jan 17–Oct 14, 2023) Oct 15–Jan 14 12+ to 16 oz Fulfillment fee of $4.15 per unit vs. non-peak fee of $4.35 (Jan 17–Oct 14, 2023) Large standard Oct 15–Jan 14 6 oz or less Fulfillment fee of $4.75 per unit vs. non-peak fee of $4.43 (Jan 17–Oct 14, 2023) Large standard Oct 15–Jan 14 4 oz or less Fulfillment fee of $4.43 per unit vs. non-peak fee of $4.73 (Jan 17–Oct 14, 2023) Oct 15–Jan 14 6+ to 12 oz Fulfillment fee of $4.94 per unit vs. non-peak fee of $4.62 (Jan 17–Oct 14, 2023) Oct 15–Jan 14 4+ to 8 oz Fulfillment fee of $4.63 per unit vs. non-peak fee of $4.93 (Jan 17–Oct 14, 2023) Oct 15–Jan 14 12+ to 16 oz Fulfillment fee of $5.64 per unit vs. non-peak fee of $5.32 (Jan 17–Oct 14, 2023) Oct 15–Jan 14 8+ to 12 oz Fulfillment fee of $4.84 per unit vs. non-peak fee of $5.14 (Jan 17–Oct 14, 2023) Oct 15–Jan 14 1+ to 2 lb Fulfillment fee of $6.42 per unit vs. non-peak fee of $6.10 (Jan 17–Oct 14, 2023) Oct 15–Jan 14 12+ to 16 oz Fulfillment fee of $5.32 per unit vs. non-peak fee of $5.62 (Jan 17–Oct 14, 2023) Oct 15–Jan 14 2+ to 3 lb Fulfillment fee of $7.35 per unit vs. non-peak fee of $6.83 (Jan 17–Oct 14, 2023) Oct 15–Jan 14 1+ to 1.5 lb Fulfillment fee of $6.10 per unit vs. non-peak fee of $6.40 (Jan 17–Oct 14, 2023) Oct 15–Jan 14 3+ lb to 20 lb Fulfillment fee of $7.54 + $0.32/lb above first 3 lb per unit vs. non-peak fee of $7.01 + $0.32/lb above first 3 lb (Jan 17–Oct 14, 2023) Oct 15–Jan 14 1.5+ to 2 lb Fulfillment fee of $6.37 per unit vs. non-peak fee of $6.67 (Jan 17–Oct 14, 2023) Oct 15–Jan 14 2+ to 2.5 lb Fulfillment fee of $6.83 per unit vs. non-peak fee of $7.33 (Jan 17–Oct 14, 2023) Oct 15–Jan 14 2.5+ to 3 lb Fulfillment fee of $7.05 per unit vs. non-peak fee of $7.55 (Jan 17–Oct 14, 2023) Oct 15–Jan 14 3+ lb to 20 lb Fulfillment fee of $7.17 + $0.16/half–lb above first 3 lb per unit vs. non-peak fee of $7.67 + $0.16/half–lb above first 3 lb (Jan 17–Oct 14, 2023) Small oversize Oct 15–Jan 14 70 lb or less Fulfillment fee of $9.73 + $0.42/lb above first lb per unit vs. non-peak fee of $10.73 + $0.42/lb above first lb (Jan 17–Oct 14, 2023) Small oversize Oct 15–Jan 14 70 lb or less Fulfillment fee of $10.44 + $0.40/lb above first lb per unit vs. non-peak fee of $7.01 + $9.39 + $0.40/lb above first lb (Jan 17–Oct 14, 2023) Medium oversize Oct 15–Jan 14 150 lb or less Fulfillment fee of $19.05 + $0.42/lb above first lb per unit vs. non-peak fee of $21.55 + $0.42/lb above first lb (Jan 17–Oct 14, 2023) Medium oversize Oct 15–Jan 14 150 lb or less Fulfillment fee of $15.99 + $0.46/lb above first lb per unit vs. non-peak fee of $13.37 + $0.46/lb above first lb (Jan 17–Oct 14, 2023) Large oversize Oct 15–Jan 14 150 lb or less Fulfillment fee of $89.98 + $0.83/lb above first 90 lb per unit vs. non-peak fee of $92.48 + $0.83/lb above first 90 lb (Jan 17–Oct 14, 2023) Large oversize Oct 15–Jan 14 150 lb or less Fulfillment fee of $89.33 + $0.83/lb above first 90 lb per unit vs. non-peak fee of $86.71 + $0.83/lb above first 90 lb (Jan 17–Oct 14, 2023) Special oversize Oct 15–Jan 14 Over 150 lb Fulfillment fee of $158.49 + $0.83/lb above first 90 lb per unit vs. non-peak fee of $160.99 + $0.83/lb above first 90 lb (Jan 17–Oct 14, 2023) Special oversize Oct 15–Jan 14 Over 150 lb Fulfillment fee of $161.11 + $0.83/lb above first 90 lb per unit vs. non-peak fee of $158.49 + $0.83/lb above first 90 lb (Jan 17–Oct 14, 2023) USPS – – – No surcharges Parcel Select Destination Oct 2, 2022–Jan 23, 2023 – $3.75 Delivery Unit (DDU) Parcel Select DSCF Oct 2, 2022–Jan 23, 2023 – $4.52 Parcel Select DNDC Oct 2, 2022–Jan 23, 2023 – 5.59 This report is for Premium subscribers only. Learn more about subscriptions here.