Insight Report 15 minutes PremiumUS Department Store Insights, 4Q20: Elevated Digital Sales and Strength in Home and Active Categories Coresight Research March 30, 2021 What's InsideCoresight Research’s new US Department Store Insights quarterly series covers the recent performance of Kohl’s, Macy’s and Nordstrom, highlighting trends in comparable sales, revenue, digital sales, product categories and areas of note by management. In this report, we look at the performance of the three retailers in the fourth quarter of 2020 (4Q20, ended January 30, 2021) and discuss relevant fiscal 2020 highlights. Contents US Department Store Insights 4Q20: In Detail Comparable Sales: Improvements at Kohl’s and Macy’s, Quarter over Quarter, Versus a Deepening Decline at Nordstrom Revenue: Year-over-Year Declines Across the Three Department Stores Digital Sales: High E-Commerce Penetration in 4Q20 but Not a Standout Quarter Sales Growth: Kohl’s Sees the Highest Digital Sales Growth and Lowest Physical Sales Decline, Year over Year Product Categories: Home, Active and Beauty Categories Remain Strong; Apparel Is Struggling Area of Note by Management: New, Younger Customers What We Think Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in: The 4-5-4 US Retail Calendar, 2025–26Fall Shopping and Activity Has Arrived: US Consumer Survey Insights 2023, Week 39Weekly US and UK Store Openings and Closures Tracker 2024, Week 5: Walmart Announces US ExpansionUS Consumer Tracker: Focus on Financial Position and Security
