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Store Tour: “Spectacular Retail” at Nordstrom’s New NYC Women’s Flagship

What's Inside

In line with the 2019 industry trend of providing a destination retail experience for shoppers, Nordstrom has opened a flagship women’s store in New York. Using the Coresight Research BEST framework for physical retail, we assess Nordstrom NYC against the following four themes:

  • Brand building
  • Experiences
  • Service
  • Technology integration
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