Retail Shrink and ORC: Spotlight on Shoplifting—Theft Rates and Responses in the US and the UK

What's Inside

Continuing our regular series on retail shrink and organized retail crime (ORC), we dive into recent developments in shrink from the UK and the US, as well as recent earnings commentary from major retailers in Canada, Europe and the US.

Data in this research report include:

• Proprietary survey data on US consumers’ perceptions of and responses to shoplifting and retailers’ theft-prevention measures
• Third-party survey data on the types of stores shoplifters believe are the easiest to steal from
• Police-recorded shoplifting offences in England and Wales, April 2018–March 2024

Companies mentioned in this report include: Ahold Delhaize, Amazon, Avery Dennison, BJ’s Wholesale, Costco, Datascan, Dick’s Sporting Goods, Dollar General, Dollar Tree, Holland & Barrett, Loblaw Companies, Target, Ulta Beauty, Walmart

Other relevant research:

• Read the previous report in our Retail Shrink and ORC series
• RetailTech: Leading-Edge Loss Prevention—Tackling Theft and Fraud Through RFID, Video Surveillance and More—a free report, sponsored by Sensormatic
• Retail Challenges Drive Edge Technology Investment—a free report, sponsored by VMware
• Retail-Tech Landscape: Loss Prevention
• RetailTech: RFID Is the Technology That Keeps on Giving to Retailers (and Associates and Consumers)