Insight ReportRetail Shrink and ORC: Losing Inventory, Losing Customers—US Consumers’ Response to Theft Sujeet Naik, Analyst Sector Lead: Anand Kumar, Associate Director of Retail Research June 13, 2024 Reasons to ReadContinuing our regular series on retail shrink and organized retail crime (ORC), we focus this month on US consumers’ response to theft. Plus, dive into recent developments on shrink from the US and the UK, as well as recent earnings commentary from major US retailers. Data in this research report include: Proprietary survey findings—US consumers’ perceptions of and responses to shoplifting and theft-prevention measures Companies mentioned in this report include: Dick’s Sporting Goods, Dollar General, Dollar Tree, Five Below, The Home Depot, Kroger, Lowe’s, The TJX Companies, Ulta Beauty Other relevant research: Read the previous report in the Retail Shrink and ORC RetailTech: Leading-Edge Loss Prevention—Tackling Theft and Fraud Through RFID, Video Surveillance and More—a free report, sponsored by Sensormatic Retail Challenges Drive Edge Technology Investment—a free report, sponsored by VMware Retail-Tech Landscape: Loss Prevention Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in: NextGen 2025 Highlights: Coresight Research Premium Subscriber Call, July 2025Consumer Sentiment Falls Further After Stock-Market Sell-Off; Plus, Social Commerce in Focus: US Consumer Survey InsightsAnalyst Corner: US Grocery Retail—Decoding the $1.6 Trillion Market, with Sujeet NaikBlack Friday 2025: Key Insights from US Stores—Solid Shopper Demand, Some True Doorbusters and Greater Omnichannel Integration
