Retail Shrink and ORC: Losing Inventory, Losing Customers—US Consumers’ Response to Theft
16 minutes

Retail Shrink and ORC: Losing Inventory, Losing Customers—US Consumers’ Response to Theft

Primary Analyst: Sujeet Naik, Analyst
Contributors
Primary Analyst: Sujeet Naik, Analyst
Sector Lead: Anand Kumar, Associate Director of Retail Research
Insight Report

What's Inside

Continuing our regular series on retail shrink and organized retail crime (ORC), we focus this month on US consumers’ response to theft. Plus, dive into recent developments on shrink from the US and the UK, as well as recent earnings commentary from major US retailers.

Data in this research report include:

  • Proprietary survey findings—US consumers’ perceptions of and responses to shoplifting and theft-prevention measures

Companies mentioned in this report include: Dick’s Sporting Goods, Dollar General, Dollar Tree, Five Below, The Home Depot, Kroger, Lowe’s, The TJX Companies, Ulta Beauty

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