Insight Report 11 minutes PremiumRetail Reimagined: Advancing Last-Mile Delivery with Technology Coresight Research August 13, 2020 What's InsideIn our Retail Reimagined series, we offer a thematic outlook to the post-crisis world, identifying and discussing key retail trends that are likely to prevail and exploring how retail may be reimagined in response to shifts in demand and supply. The coronavirus pandemic resulted in a surge of online shopping amid temporary store closures, prompting brands and retailers to rethink last-mile delivery—with safety and convenience for consumers being top of mind. In this report, we discuss the ongoing acceleration of improvements in last-mile delivery and fulfillment in retail, as well as our expectations for how advancing technologies will further innovation in this area in the future. We explore the following topics: Autonomous delivery robots and drones—with examples from Amazon in China and CVS in the US Smart parcel lockers Route-optimization software Ship-from-store fulfillment and dark stores We detail examples of innovative approaches to last-mile delivery amid the Covid-19 crisis—such as by JD.com in China—and present the implications of changing last-mile delivery trends for brands, retailers and technology vendors. Click here to read the previous report in our Retail Reimagined series, which explores the innovative ways in which brands and retailers can create compelling products for consumers. Click here to read Coresight Research’s ongoing coverage of the coronavirus pandemic. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in: Innovator Profile: Seer Enables Content Creation and Personalization To Increase Consumer EngagementAmazon Apparel US Consumer Survey 2023—Infographic: Understanding Amazon Fashion and Why Consumers Choose ItAnalyst Corner—Is GenAI Changing the World? Part One: An Optimistic Outlook, with Charlie PoonWeekly US and UK Store Openings and Closures Tracker 2024, Week 39: UK Store Openings Up 13% Year Over Year