Reasons to Read

Uncover how retailers are redesigning stores and deploying technology to eliminate friction and keep shoppers in-store.

Read this report to discover answers to these and other questions:

• How are AI-powered design tools and shelf-monitoring technologies reducing out-of-stocks and improving store navigation?
• What checkout innovations are helping retailers cut queue times and streamline self-checkout experiences?
• How are retailers finding the right balance between staff and automation to enhance service while maintaining efficiency?

Data in this research report include: A proprietary Coresight Research survey of 401 consumers conducted in August 2025 on the reasons shoppers left a store without making a purchase.

Companies mentioned in this report include: Diebold Nixdorf, Kroger, Nixdorf, Target, Tesco, Walgreens Boots Alliance and Walmart.

This report is produced and made available to non-subscribers of Coresight Research in partnership with Diebold Nixdorf.

Other relevant research:

• RetailTech: Empowering Retail’s Front Line, Creating Smarter Stores—Five Tech-Driven Strategies for Associate Enablement

Non-subscribers can access the report by completing the form on this page. The report will arrive in your inbox upon completion of the form.